Credit Manager
Salary undisclosed
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Job Description
PRIMARY RESPONSIBILITIES:
PRIMARY RESPONSIBILITIES:
- Conducts credit investigation so that an intelligent appraisal of the customer’s worth, character and ability to pay may be ascertained to justify extension of credit.
- Plans and maintains a program for the systematic follow-up and collection of receivable in accordance with company policy, terms and payment schedules.
- Follow-ups collection of accounts receivable regularly in a firm but diplomatic manner calculated to produce results and at the same time maintain good relations with the customer.
- Keeps abreast of trends and developments in the industry and in the profession, as well as in laws and regulations affecting credit policies and practices.
- Reviews supporting documents and verify the accuracy of the balances of receivable.
- Recommends write-off of uncollectible accounts.
- Reports immediately any unfavorable information received affecting a customer’s credit standing so that appropriate action may be taken.
- Supervises the activities of the credit staff in order to achieve an efficient and effective performance of each individual’s duties and responsibilities.
- Sees that the established credit policy and procedures are observed.
- Acts in coordinating or consulting capacity on credit and collection matters to other division, departments, and sections.
- Responsible for developing and maintaining credit relationship with customers, banks the industry, credit organizations and others for the purpose of obtaining and exchanging credit and financial information.
- Furnishes aging report according to format and standards of company.
- Works closely with Corporate Credit Department for any outstanding and big or designated accounts to be collected by the department.
- Performs other related duties or responsibilities as assigned by Supervisor.
- Acknowledges and screens daily work schedule.
- Conducts daily briefing and de-briefing in the absence of the Department Head.
- Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
- Establishes two-way communication with related departments
- Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
- Manages time effectively by meeting deadlines on time.
- Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
- Identifies and solves problems in a professional manner.
- Knows and understands the job description of all positions in his/her department and beware of others.
- Knows and understands policies relating to his/her department and others.
- Recognizes good quality products and presentation.
- Checks and improves all service standards established by the company.
- Supervises staff activities to maximize revenue and minimize costs.
- Provides assistance to the staff when required during peak periods.
- Maintains grooming standards for all personnel.
- Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
- Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use of all resources.
- Communicates effectively with guest, clients, business partners and staff.
- To be a good sales person to promote hotel’s image and businesses.
- Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.
- Coaches and counsels all staff when applicable.
- Provides the most effective training to all credit regularly.
- Motivates staff to grow within the company.
- Develops him/herself to be better manager at all times.
- Reports to Financial Controller or superior.
- Directs and supervises activities of the credit staff.
- Coordinates with other managers for all activities of the hotel.
- Interacts with clients, guests, government officials, supplies and other important individual in the community in promoting the hotel.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
- Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
- Minimum education of Bachelor degree in Accounting, Business Administration or relevant field
- Minimum of 5 years in credit collection or relevant experience
- Have good communication skills in written and spoken English
- Result and detail-oriented and be proactive
- Possess professional disposition with good communication and interpersonal
Job Description
PRIMARY RESPONSIBILITIES:
PRIMARY RESPONSIBILITIES:
- Conducts credit investigation so that an intelligent appraisal of the customer’s worth, character and ability to pay may be ascertained to justify extension of credit.
- Plans and maintains a program for the systematic follow-up and collection of receivable in accordance with company policy, terms and payment schedules.
- Follow-ups collection of accounts receivable regularly in a firm but diplomatic manner calculated to produce results and at the same time maintain good relations with the customer.
- Keeps abreast of trends and developments in the industry and in the profession, as well as in laws and regulations affecting credit policies and practices.
- Reviews supporting documents and verify the accuracy of the balances of receivable.
- Recommends write-off of uncollectible accounts.
- Reports immediately any unfavorable information received affecting a customer’s credit standing so that appropriate action may be taken.
- Supervises the activities of the credit staff in order to achieve an efficient and effective performance of each individual’s duties and responsibilities.
- Sees that the established credit policy and procedures are observed.
- Acts in coordinating or consulting capacity on credit and collection matters to other division, departments, and sections.
- Responsible for developing and maintaining credit relationship with customers, banks the industry, credit organizations and others for the purpose of obtaining and exchanging credit and financial information.
- Furnishes aging report according to format and standards of company.
- Works closely with Corporate Credit Department for any outstanding and big or designated accounts to be collected by the department.
- Performs other related duties or responsibilities as assigned by Supervisor.
- Acknowledges and screens daily work schedule.
- Conducts daily briefing and de-briefing in the absence of the Department Head.
- Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
- Establishes two-way communication with related departments
- Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
- Manages time effectively by meeting deadlines on time.
- Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
- Identifies and solves problems in a professional manner.
- Knows and understands the job description of all positions in his/her department and beware of others.
- Knows and understands policies relating to his/her department and others.
- Recognizes good quality products and presentation.
- Checks and improves all service standards established by the company.
- Supervises staff activities to maximize revenue and minimize costs.
- Provides assistance to the staff when required during peak periods.
- Maintains grooming standards for all personnel.
- Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
- Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use of all resources.
- Communicates effectively with guest, clients, business partners and staff.
- To be a good sales person to promote hotel’s image and businesses.
- Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.
- Coaches and counsels all staff when applicable.
- Provides the most effective training to all credit regularly.
- Motivates staff to grow within the company.
- Develops him/herself to be better manager at all times.
- Reports to Financial Controller or superior.
- Directs and supervises activities of the credit staff.
- Coordinates with other managers for all activities of the hotel.
- Interacts with clients, guests, government officials, supplies and other important individual in the community in promoting the hotel.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
- Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
- Minimum education of Bachelor degree in Accounting, Business Administration or relevant field
- Minimum of 5 years in credit collection or relevant experience
- Have good communication skills in written and spoken English
- Result and detail-oriented and be proactive
- Possess professional disposition with good communication and interpersonal