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Credit Manager

  • Full Time, onsite
  • Dusit Doha Hotel | Dusit Hotel & Suites - Doha
  • Metro Davao, Philippines
Salary undisclosed

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Job Description

PRIMARY RESPONSIBILITIES:

  • Conducts credit investigation so that an intelligent appraisal of the customer’s worth, character and ability to pay may be ascertained to justify extension of credit.
  • Plans and maintains a program for the systematic follow-up and collection of receivable in accordance with company policy, terms and payment schedules.
  • Follow-ups collection of accounts receivable regularly in a firm but diplomatic manner calculated to produce results and at the same time maintain good relations with the customer.
  • Keeps abreast of trends and developments in the industry and in the profession, as well as in laws and regulations affecting credit policies and practices.
  • Reviews supporting documents and verify the accuracy of the balances of receivable.
  • Recommends write-off of uncollectible accounts.
  • Reports immediately any unfavorable information received affecting a customer’s credit standing so that appropriate action may be taken.
  • Supervises the activities of the credit staff in order to achieve an efficient and effective performance of each individual’s duties and responsibilities.
  • Sees that the established credit policy and procedures are observed.
  • Acts in coordinating or consulting capacity on credit and collection matters to other division, departments, and sections.
  • Responsible for developing and maintaining credit relationship with customers, banks the industry, credit organizations and others for the purpose of obtaining and exchanging credit and financial information.
  • Furnishes aging report according to format and standards of company.
  • Works closely with Corporate Credit Department for any outstanding and big or designated accounts to be collected by the department.
  • Performs other related duties or responsibilities as assigned by Supervisor.

Administrative Responsibilities

  • Acknowledges and screens daily work schedule.
  • Conducts daily briefing and de-briefing in the absence of the Department Head.
  • Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
  • Establishes two-way communication with related departments
  • Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
  • Manages time effectively by meeting deadlines on time.
  • Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
  • Identifies and solves problems in a professional manner.

Technical Responsibilities

  • Knows and understands the job description of all positions in his/her department and beware of others.
  • Knows and understands policies relating to his/her department and others.
  • Recognizes good quality products and presentation.
  • Checks and improves all service standards established by the company.
  • Supervises staff activities to maximize revenue and minimize costs.
  • Provides assistance to the staff when required during peak periods.
  • Maintains grooming standards for all personnel.
  • Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
  • Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use of all resources.

Commercial Responsibilities

  • Communicates effectively with guest, clients, business partners and staff.
  • To be a good sales person to promote hotel’s image and businesses.
  • Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.

Human Resources Responsibilities

  • Coaches and counsels all staff when applicable.
  • Provides the most effective training to all credit regularly.
  • Motivates staff to grow within the company.
  • Develops him/herself to be better manager at all times.

RELATIONSHIP

  • Reports to Financial Controller or superior.
  • Directs and supervises activities of the credit staff.
  • Coordinates with other managers for all activities of the hotel.
  • Interacts with clients, guests, government officials, supplies and other important individual in the community in promoting the hotel.

Others

  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Accountabilities

  • Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

  • Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

  • Minimum education of Bachelor degree in Accounting, Business Administration or relevant field
  • Minimum of 5 years in credit collection or relevant experience
  • Have good communication skills in written and spoken English
  • Result and detail-oriented and be proactive
  • Possess professional disposition with good communication and interpersonal
Job Description

PRIMARY RESPONSIBILITIES:

  • Conducts credit investigation so that an intelligent appraisal of the customer’s worth, character and ability to pay may be ascertained to justify extension of credit.
  • Plans and maintains a program for the systematic follow-up and collection of receivable in accordance with company policy, terms and payment schedules.
  • Follow-ups collection of accounts receivable regularly in a firm but diplomatic manner calculated to produce results and at the same time maintain good relations with the customer.
  • Keeps abreast of trends and developments in the industry and in the profession, as well as in laws and regulations affecting credit policies and practices.
  • Reviews supporting documents and verify the accuracy of the balances of receivable.
  • Recommends write-off of uncollectible accounts.
  • Reports immediately any unfavorable information received affecting a customer’s credit standing so that appropriate action may be taken.
  • Supervises the activities of the credit staff in order to achieve an efficient and effective performance of each individual’s duties and responsibilities.
  • Sees that the established credit policy and procedures are observed.
  • Acts in coordinating or consulting capacity on credit and collection matters to other division, departments, and sections.
  • Responsible for developing and maintaining credit relationship with customers, banks the industry, credit organizations and others for the purpose of obtaining and exchanging credit and financial information.
  • Furnishes aging report according to format and standards of company.
  • Works closely with Corporate Credit Department for any outstanding and big or designated accounts to be collected by the department.
  • Performs other related duties or responsibilities as assigned by Supervisor.

Administrative Responsibilities

  • Acknowledges and screens daily work schedule.
  • Conducts daily briefing and de-briefing in the absence of the Department Head.
  • Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
  • Establishes two-way communication with related departments
  • Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
  • Manages time effectively by meeting deadlines on time.
  • Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
  • Identifies and solves problems in a professional manner.

Technical Responsibilities

  • Knows and understands the job description of all positions in his/her department and beware of others.
  • Knows and understands policies relating to his/her department and others.
  • Recognizes good quality products and presentation.
  • Checks and improves all service standards established by the company.
  • Supervises staff activities to maximize revenue and minimize costs.
  • Provides assistance to the staff when required during peak periods.
  • Maintains grooming standards for all personnel.
  • Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
  • Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use of all resources.

Commercial Responsibilities

  • Communicates effectively with guest, clients, business partners and staff.
  • To be a good sales person to promote hotel’s image and businesses.
  • Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.

Human Resources Responsibilities

  • Coaches and counsels all staff when applicable.
  • Provides the most effective training to all credit regularly.
  • Motivates staff to grow within the company.
  • Develops him/herself to be better manager at all times.

RELATIONSHIP

  • Reports to Financial Controller or superior.
  • Directs and supervises activities of the credit staff.
  • Coordinates with other managers for all activities of the hotel.
  • Interacts with clients, guests, government officials, supplies and other important individual in the community in promoting the hotel.

Others

  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Accountabilities

  • Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

  • Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

  • Minimum education of Bachelor degree in Accounting, Business Administration or relevant field
  • Minimum of 5 years in credit collection or relevant experience
  • Have good communication skills in written and spoken English
  • Result and detail-oriented and be proactive
  • Possess professional disposition with good communication and interpersonal