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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Success Manager

  • Full Time, onsite
  • Universal Access and Systems Solutions Inc.
  • Pasig, Philippines
Salary undisclosed
Checking job availability...
Original
Simplified

Job Overview:

The Customer Success Manager will ensure BOOST and MAPS clients achieve their business outcomes through our managed services. The role will drive customer satisfaction, adoption, retention, and growth by developing strong client relationships, understanding their needs, and positioning value-added solutions.

Responsibilities:

•Own and manage customer relationships for assigned accounts under BOOST and SOFTWARE.

• Drive customer adoption and success with managed services, applications, and platforms.

• Collaborate with internal teams (Sales, Presales, Technical, and Operations) to address customer needs.

• Create and execute Customer Success Plans (CSP) to align client objectives with UAS solutions.

• Analyze customer feedback to drive continuous improvement and uncover opportunities for expansion.

• Monitor KPIs (Net Promoter Score, Churn, Retention, and Customer Health Score).

• Be an escalation point for customer concerns and ensure timely resolution.

• Report regularly on customer performance, satisfaction, and outcomes to leadership.

Qualifications:

• Bachelor's degree in Business, IT, or a related field.

• 5+ years of experience in Customer Success, Account Management, or Project Management.

• Background in SaaS, PaaS, Managed Services, or technology solutions.

• Strong relationship-building, problem-solving, and analytical skills.

• Excellent communication and presentation skills.

• Proficiency in CRM tools (e.g., Salesforce, HubSpot) and customer success platforms.

• Ability to understand client business objectives and translate them into actionable strategies.

Job Overview:

The Customer Success Manager will ensure BOOST and MAPS clients achieve their business outcomes through our managed services. The role will drive customer satisfaction, adoption, retention, and growth by developing strong client relationships, understanding their needs, and positioning value-added solutions.

Responsibilities:

•Own and manage customer relationships for assigned accounts under BOOST and SOFTWARE.

• Drive customer adoption and success with managed services, applications, and platforms.

• Collaborate with internal teams (Sales, Presales, Technical, and Operations) to address customer needs.

• Create and execute Customer Success Plans (CSP) to align client objectives with UAS solutions.

• Analyze customer feedback to drive continuous improvement and uncover opportunities for expansion.

• Monitor KPIs (Net Promoter Score, Churn, Retention, and Customer Health Score).

• Be an escalation point for customer concerns and ensure timely resolution.

• Report regularly on customer performance, satisfaction, and outcomes to leadership.

Qualifications:

• Bachelor's degree in Business, IT, or a related field.

• 5+ years of experience in Customer Success, Account Management, or Project Management.

• Background in SaaS, PaaS, Managed Services, or technology solutions.

• Strong relationship-building, problem-solving, and analytical skills.

• Excellent communication and presentation skills.

• Proficiency in CRM tools (e.g., Salesforce, HubSpot) and customer success platforms.

• Ability to understand client business objectives and translate them into actionable strategies.