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Jobs or company...

Floating Operations & Extended Day Support Coordinator: 2025-3464

Salary undisclosed
Checking job availability...
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The Position

The Floating Operations & Extended Day Support Coordinator plays a critical role in ensuring the smooth operation of our camp programs across multiple locations. This individual will travel between all eight camp sites as needed, stepping in to cover key leadership roles, including the Extended Day (PMX) Program Leader and the Operations & Extended Day Customer Care Coordinator (Ops & PMX Coordinator). This position requires adaptability, strong leadership, and a commitment to delivering an outstanding camp experience for campers, staff, and families.

Camper ages: 3-12 years old

Schedule
  • In-season (late June through mid August ): 1 0 :00 a m – 6:00 pm Monday – Friday
  • Pre-season (May and early June): select weekends for training and site preparation
  • Location: Travels between eight camp sites assigned in DC, MD, and VA

Compensation : $ 18 .50 / hour

What You'll Do

Site Coverage & Leadership

  • Serve as an on-call leader, traveling between camp locations to cover for site-based leadership when needed.
  • Step into either the PMX Program Leader or Ops & PMX Coordinator role as required , ensuring consistency and quality in programming and operations.
  • Lead and support a team of counselors in implementing pre-written curriculum for extended day programming, ensuring a fun and safe environment for campers.
  • Act as a first responder to any on-site camper behavior, first aid, or operational concerns.

Operational & Customer Service Excellence

  • Assist with afternoon carpool, ensuring smooth pick-up experiences for families.
  • Oversee camper dismissal, authorized driver verification, and end-of-day procedures.
  • Provide top-tier customer service, communicating professionally with families and assisting with camper-specific concerns.
  • Monitor and maintain site inventory of key supplies, including first aid kits, program materials, and camper take-homes.

Camper & Staff Support

  • Implement and uphold Headfirst’s safety protocols, including active supervision, bathroom procedures, emergency medications, and behavior management strategies.
  • Provide coaching and support to counselors, modeling best practices in camper engagement and leadership.
  • Actively participate in the camp community, ensuring all campers feel welcomed, supported, and engaged.

Flexibility & Problem-Solving

  • Adapt quickly to different camp environments, filling in seamlessly at different sites and adjusting to their specific needs.
  • Proactively identify and address operational challenges to ensure the best possible camper experience.
  • Collaborate with the Headfirst Headquarters team and on-site leadership to ensure smooth transitions and support across sites.

About You

 Must be at least 20 years old with at least (2) years at an undergraduate institution or equivalent professional experience.

  • Experience :
  • Majors in education and child development viewed favorably.
  • Must be able to:
  • Commute to all eight locations in DC, MD, and VA
  • Work around small children including, sitting, standing, running, and climbing stairs for the full day.
  • Work in hot and outdoor environments while actively supervising campers and participating in dynamic activities for extended periods of time.
  • Lift and carry up to 30 pounds occasionally.
  • Committed to adhering to the Cell-Phone Free policy, powering down and putting away cell phones in a locked pouch for the duration of your shift.
  • Required Certification
  • First Aid & CPR Certification , or the ability to complete these prior to May 30, 2025.