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IT Business Operations Manager

Salary undisclosed

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The IT Business Operations Manager plays a vital role in ensuring IT operations align with business objectives to drive efficiency and performance. This role is responsible for optimizing processes, managing IT projects, and overseeing budgets to enhance operational effectiveness. By improving IT-business alignment, streamlining workflows, and ensuring cost-effective vendor management, the IT Business Operations Manager contributes to the organization's agility and long-term success in a rapidly evolving digital landscape.

Responsibilities:

  • Work with senior leadership to ensure IT strategies support business objectives.
  • Oversee IT projects, ensuring timely delivery and budget adherence.
  • Identify and implement improvements to enhance productivity.
  • Maintain strong partnerships with vendors to ensure quality and cost-effectiveness.
  • Develop, manage, and monitor the IT budget while implementing cost-saving measures.
  • Provide regular updates on financials, resources, and performance metrics.
  • Ensure clear and effective communication across IT teams and stakeholders.
  • Plan and implement strategies for optimal resource utilization.
  • Conduct regular process audits to maintain compliance and address issues.

Qualifications:

  • Bachelor's degree in Information Technology, Business Management, or other related course
  • Proven experience (3+ years) in IT operations management, business operations, workforce management or a similar role.
  • Significant experience in budgeting and financial management
  • Familiarity with project management methodologies (e.g., Waterfall, Agile, Scrum).
  • Excellent collaboration and team management abilities.
  • Strong attention to detail and good analytical skills.
  • Exceptional communication and interpersonal skills.
  • Knowledge of IT governance and human resource policies.

The IT Business Operations Manager plays a vital role in ensuring IT operations align with business objectives to drive efficiency and performance. This role is responsible for optimizing processes, managing IT projects, and overseeing budgets to enhance operational effectiveness. By improving IT-business alignment, streamlining workflows, and ensuring cost-effective vendor management, the IT Business Operations Manager contributes to the organization's agility and long-term success in a rapidly evolving digital landscape.

Responsibilities:

  • Work with senior leadership to ensure IT strategies support business objectives.
  • Oversee IT projects, ensuring timely delivery and budget adherence.
  • Identify and implement improvements to enhance productivity.
  • Maintain strong partnerships with vendors to ensure quality and cost-effectiveness.
  • Develop, manage, and monitor the IT budget while implementing cost-saving measures.
  • Provide regular updates on financials, resources, and performance metrics.
  • Ensure clear and effective communication across IT teams and stakeholders.
  • Plan and implement strategies for optimal resource utilization.
  • Conduct regular process audits to maintain compliance and address issues.

Qualifications:

  • Bachelor's degree in Information Technology, Business Management, or other related course
  • Proven experience (3+ years) in IT operations management, business operations, workforce management or a similar role.
  • Significant experience in budgeting and financial management
  • Familiarity with project management methodologies (e.g., Waterfall, Agile, Scrum).
  • Excellent collaboration and team management abilities.
  • Strong attention to detail and good analytical skills.
  • Exceptional communication and interpersonal skills.
  • Knowledge of IT governance and human resource policies.