Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Live Chat Support

Salary undisclosed
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Original
Simplified
  • Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.
  • Address inquiries, concerns, and tech issues related to the POS system, hardware, and more
  • Prioritize both speed and quality of responses while aiming for effective resolutions
  • Handle phone calls when necessary to ensure comprehensive client support
  • Act as a liaison between clients and our internal teams, effectively conveying client needs
  • Collaborate with cross-functional teams to address and resolve client concerns
  • Continuously improve template messages for efficiency and consistency
  • Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options
  • Utilize client feedback to suggest improvements to our products and services
  • Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs
  • Disseminate product updates and important information in client group chats
  • Assist in onboarding potential new accounts referred by existing clients or related contacts
  • Identify upselling opportunities and contribute to customer expansion efforts

Minimum Qualifications
  • Experience in business, communications, customer support, or a related field
  • Strong written and verbal communication skills
  • Previous experience in customer support, success, or a related role is preferred
  • Comfortable using live chat platforms and phone calls to engage with clients
  • Detail-oriented with a commitment to providing top-notch client experiences
  • Ability to manage multiple client interactions simultaneously
  • Problem-solving skills and the ability to address client concerns effectively
  • Proficient in using technology tools and software
  • Enthusiasm for working in a dynamic and fast-paced startup environment
  • High degree of patience, empathy, and warmth
  • Adaptable and able to learn systems and processes quickly
  • Initiative-driven with a sincere passion for helping MSMEs