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Collections Associate II

Salary undisclosed

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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Accounting

  • Manage trade creditor's accounts in the cluster.
  • Perform dunning and collections activity on assigned portfolio including collection calls and email follow-ups.
  • Perform dispute management activities including, logging of disputes, monitor and follow-up resolution.
  • Assist Sr Associate during regular disputes meeting with operational teams and local BA’s.
  • Manage customer portfolio to agreed level of AR overdue target.
  • Check of credit risk, review of credit limit and exposure
  • Make recommendations for account hold/blocks based on credit status, account balance and customer’s payment habit
  • Coordinate with Sales, Global Account Manager and Operations regarding customer queries.
  • Reconcile payments received against invoices being paid.
  • Conduct root-cause-analysis, recommend and implement solution/s
  • Understand customer behavior and build rapport with customer contact.
  • Monitor own or individual KPI and deliverables.
  • Create and Interpret Payments KPI Dashboard to any stakeholders.
  • Act as the back-up collector for Collections Associate accounts
  • Performs other duties as assigned by direct superiors and managers.

Reporting and Documentation

  • Document and monitor internal controls in support of auditing team.
  • Maintain, review and update DTP.
  • Prepare and review documentation in support of reports.
  • Maintain supporting files and documentations in support of Risk Control Matrix set within DB Schenker on a regular basis, as well as on other reporting requirements.

Compliance and Audit

  • Assist with financial and tax audits.
  • Asses, improve and recommend correct management controls.
  • Apply checks and balances to transactions and procedures to ensure data integrity and regulatory compliance.
  • Support on the Interim and Year-End Audit testing performed by PwC.

Project and Continuous Improvement

  • Coordinate with other members of the accounting and finance team or with other departments on more complex accounting projects and initiatives.
  • Contribute to continuous improvement initiatives to optimize service quality.
  • Contribute on Special Projects and Process Improvements within F&A.
  • Intermediate knowledge of accounting,
  • Good technical knowledge of MS office,
  • Effective analytical and problem-solving skills,
  • Detail oriented,
  • Good English language skills,
  • Excellent interpersonal and communication skills.
  • Degree in the field of accounting, finance and economics, or business-related courses
  • Minimum 2 years of relevant experience
  • Previous experience in working with ERP, preferably SAP FI module.
  • Very good accounting background
  • Previous working experience preferably in large/global organizations
  • Enthusiasm and commitment to delivering quality results to tight deadlines.
  • Self-motivation, quick learning, and creative thinking
  • Knowledgeable in LSS is plus.
  • Yellow belt or green belt certified

Benefits:

  • We're strong believers in continual training and development for our people. After all, your success is our success.
  • Our vacation and leave policies reflect our belief in proper work-life balance.
  • We offer financial protection or assistance in dealing with adverse circumstances or surviving dependents in the event of the insured's death.
  • We offer great HMO benefits with dental coverage to help the employee on difficult times of sickness and emergency.
  • We offer a non-taxable monthly medical cash assistance to support the employee's medical needs.
  • We offer an annual reimbursement for medicine and optical needs.

To be considered for this position you must have valid rights to work and live in Philippines.