Sales Manager
Salary undisclosed
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Job Description
PRIMARY RESPONSIBILITIES:
PRIMARY RESPONSIBILITIES:
- Sells hotel rooms to Corporate/ Government/ Travel Trade/ MICE accounts (as may be assigned) for use by the guests.
- Implements and participates in all sales activities of the hotel directed to a specific commercial market.
- Reports directly to the Assistant Director of Sales/Director of Sales handling account acquisition, development and maintenance.
- Facilitates sales tactical actions and initiatives to achieve monthly / yearly goals.
- Follows policy and practice established by the sales and marketing, corporate sales & marketing and the hotels’ goals and objectives.
- Advises management of sales effort progress and bookings.
- Follows, reviews, and advise the superior of ways to improve the sales and marketing standards and policy.
- Performs the best to achieve the departmental as well as the hotel’s business goals.
- Reports on confirmed and anticipated bookings for forecasting purposes.
- Meets regularly with hotel department heads to review sales efforts and provide feedback from customers.
- Provides directions to all concerned departments regarding incoming groups.
- Resolves booking conflict based on group importance, revenue potential, alternate dates.
- Corresponds with group contacts.
- Pursues departmental procedure for approaching a contact from the initial call to documentation, to follow up.
- Maintains close contract with travel agents, local business groups and airlines.
- Entertains clients as needed.
- Analyses sales results and competition, and recommend ways to improve the situation.
- Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients.
- Furnishes sales monthly reports according to the request on a timely basis.
- Performs other duties as assigned by supervisor.
- Coordinates with all concerned personnel to ensure that all activities are accomplished.
- Interacts with clients. guests, government officials, supplies, and other important individual in the community in promoting the hotel.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
- Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates.
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dusit Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
- Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline
- Minimum of 2 years sales experience in a similar capacity,
- Have excellent communication skills in written and spoken English
- Result-Oriented. Have a positive attitude toward challenges and the drive to excel
- Posses professional disposition with excellent communication and interpersonal