Workforce Manager - Onsite - Cebu City - Up to 120K
Salary undisclosed
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We are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu Philippines
This is an onsite work and follows a shifting schedule
Salary is up to 120K per month based on experience and hiring result.
Must have at least 3 years of Workforce Management experiece in a BPO Company (non negotiable)
This is an onsite work and follows a shifting schedule
Salary is up to 120K per month based on experience and hiring result.
Must have at least 3 years of Workforce Management experiece in a BPO Company (non negotiable)
- Candidate must possess at least a Bachelor's/College Degree in any field
- Preferably Assistant Manager / Managers specializing in Workforce Management, Business and Reporting Analytics or equivalent.
- Minimum of 3- 5 years of experience in capacity planning, implementing, utilizing, and supporting workforce management systems
- Strong operational knowledge of office equipment and computer software, including programs such as Word, Excel, and PowerPoint, and must have the ability to organize/analyze data in a structured manner.
- experience with WFM software (Verint /Blue Pumpkin, IEX, eWFM, etc.) that includes real-time adherence preferred
- Exceptional verbal and written communication skills
- Excellent interpersonal skills and can deal with stakeholders from different workstreams
- Strong organizational, multitasking, and time-management skills
- Financial and business acumen to measure key service deliverables is a plus
We are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu Philippines
This is an onsite work and follows a shifting schedule
Salary is up to 120K per month based on experience and hiring result.
Must have at least 3 years of Workforce Management experiece in a BPO Company (non negotiable)
This is an onsite work and follows a shifting schedule
Salary is up to 120K per month based on experience and hiring result.
Must have at least 3 years of Workforce Management experiece in a BPO Company (non negotiable)
- Candidate must possess at least a Bachelor's/College Degree in any field
- Preferably Assistant Manager / Managers specializing in Workforce Management, Business and Reporting Analytics or equivalent.
- Minimum of 3- 5 years of experience in capacity planning, implementing, utilizing, and supporting workforce management systems
- Strong operational knowledge of office equipment and computer software, including programs such as Word, Excel, and PowerPoint, and must have the ability to organize/analyze data in a structured manner.
- experience with WFM software (Verint /Blue Pumpkin, IEX, eWFM, etc.) that includes real-time adherence preferred
- Exceptional verbal and written communication skills
- Excellent interpersonal skills and can deal with stakeholders from different workstreams
- Strong organizational, multitasking, and time-management skills
- Financial and business acumen to measure key service deliverables is a plus