Job Title: Associate Director, Cloud Operations
Location: Manila, Philippines
Employment Type: Full-Time
Experience: 10+ Years
Job Description:
We are looking for an experienced Associate Director, Cloud Operations to lead and manage cloud operations teams in Manila. This role is responsible for ensuring world-class cloud service delivery, maintaining operational excellence, and driving continuous improvement in AIA’s public cloud environment across Group Office and Business Units.
Key Responsibilities:
- Oversee Public Cloud operations, ensuring high levels of service performance and compliance with security standards.
- Lead cloud operations teams, ensuring 24/7 support coverage and effective incident, change, and request management.
- Drive cloud service optimization, cost efficiency, and operational improvements.
- Ensure audit and regulatory compliance for Public Cloud technologies.
- Act as point of escalation for critical incidents and operational challenges.
- Collaborate with senior stakeholders across Business Units, Risk, Audit, IT, and Corporate Security.
- Manage financial planning, team growth, and performance enhancement strategies.
Qualifications & Experience:
- 10+ years of experience in Cloud/Platform Management roles, with at least 3 years in a senior leadership position.
- Strong expertise in Public Cloud platforms (Azure, AWS, Ali-Cloud, IBM, etc.), cloud architecture, and workload migration.
- Proven track record in managing enterprise cloud services in a multi-site environment.
- Professional certifications in Azure, AWS, or equivalent are a plus.
- Experience working within a regional or multinational organization is preferred.
- Excellent analytical, leadership, and communication skills to engage with cross-functional teams and executives.
Why Join Us?
- Opportunity to lead cloud transformation initiatives for a global organization.
- Work with a team of experts in a dynamic and fast-paced environment.
- Competitive compensation and career growth opportunities.
Job Title: Associate Director, Cloud Operations
Location: Manila, Philippines
Employment Type: Full-Time
Experience: 10+ Years
Job Description:
We are looking for an experienced Associate Director, Cloud Operations to lead and manage cloud operations teams in Manila. This role is responsible for ensuring world-class cloud service delivery, maintaining operational excellence, and driving continuous improvement in AIA’s public cloud environment across Group Office and Business Units.
Key Responsibilities:
- Oversee Public Cloud operations, ensuring high levels of service performance and compliance with security standards.
- Lead cloud operations teams, ensuring 24/7 support coverage and effective incident, change, and request management.
- Drive cloud service optimization, cost efficiency, and operational improvements.
- Ensure audit and regulatory compliance for Public Cloud technologies.
- Act as point of escalation for critical incidents and operational challenges.
- Collaborate with senior stakeholders across Business Units, Risk, Audit, IT, and Corporate Security.
- Manage financial planning, team growth, and performance enhancement strategies.
Qualifications & Experience:
- 10+ years of experience in Cloud/Platform Management roles, with at least 3 years in a senior leadership position.
- Strong expertise in Public Cloud platforms (Azure, AWS, Ali-Cloud, IBM, etc.), cloud architecture, and workload migration.
- Proven track record in managing enterprise cloud services in a multi-site environment.
- Professional certifications in Azure, AWS, or equivalent are a plus.
- Experience working within a regional or multinational organization is preferred.
- Excellent analytical, leadership, and communication skills to engage with cross-functional teams and executives.
Why Join Us?
- Opportunity to lead cloud transformation initiatives for a global organization.
- Work with a team of experts in a dynamic and fast-paced environment.
- Competitive compensation and career growth opportunities.