Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Service Delivery Engineer | Pampanga (Open to Fresh Graduates)

Salary undisclosed
Checking job availability...
Original
Simplified
I. PURPOSE

The Service Delivery Engineer will provide remote and onsite technical support for a wide range of IT systems and address various technical concerns of our clients. The ideal candidate will have excellent problem-solving skills and a strong commitment to delivering exceptional customer service.

Ii. Duties And Responsibilities
  • Technical Support:
    • Provide first-line support for client technical issues via phone, email, or onsite visits
    • Troubleshoot and resolve hardware, software, and connectivity issues efficiently
    • Escalate complex issues to Level 2 or Level 3 support as necessary, ensuring proper documentation and follow-up
    • Ensure client service level agreements (SLAs) are met consistently
  • Documentation:
    • Maintain accurate and up-to-date records of support requests, resolutions, and technical procedures
    • Contribute to creating and updating knowledge base articles and user guides
  • Customer Service:
    • Respond promptly to customer inquiries and issues, ensuring a high level of satisfaction
    • Communicate technical information clearly even with non-technical users
    • Build and maintain positive relationships with clients and team members
Iii. Qualifications
  • Minimum Education
    • Bachelor’s degree in information technology, ECE, Computer Science, or a related field
  • Minimum Experience/Training
    • Preferably 1-2 years of experience in an onsite technical support role, but fresh graduates are welcome to apply
  • Competency
    • Technical Skills:
      • Basic knowledge of IT systems and troubleshooting methodologies
      • Familiarity with a broad range of IT hardware and software solutions
    • Soft Skills:
      • Strong problem-solving and analytical skills
      • Excellent verbal and written communication skills
      • Ability to work independently and as part of a team
  • Should possess a valid driver’s license with motorcycle eligibility
IV. WORKING CONDITIONS

  • Combination of remote and onsite work, depending on client needs
  • May require travel to client locations
  • Flexible working hours to address urgent technical issues when needed
I. PURPOSE

The Service Delivery Engineer will provide remote and onsite technical support for a wide range of IT systems and address various technical concerns of our clients. The ideal candidate will have excellent problem-solving skills and a strong commitment to delivering exceptional customer service.

Ii. Duties And Responsibilities
  • Technical Support:
    • Provide first-line support for client technical issues via phone, email, or onsite visits
    • Troubleshoot and resolve hardware, software, and connectivity issues efficiently
    • Escalate complex issues to Level 2 or Level 3 support as necessary, ensuring proper documentation and follow-up
    • Ensure client service level agreements (SLAs) are met consistently
  • Documentation:
    • Maintain accurate and up-to-date records of support requests, resolutions, and technical procedures
    • Contribute to creating and updating knowledge base articles and user guides
  • Customer Service:
    • Respond promptly to customer inquiries and issues, ensuring a high level of satisfaction
    • Communicate technical information clearly even with non-technical users
    • Build and maintain positive relationships with clients and team members
Iii. Qualifications
  • Minimum Education
    • Bachelor’s degree in information technology, ECE, Computer Science, or a related field
  • Minimum Experience/Training
    • Preferably 1-2 years of experience in an onsite technical support role, but fresh graduates are welcome to apply
  • Competency
    • Technical Skills:
      • Basic knowledge of IT systems and troubleshooting methodologies
      • Familiarity with a broad range of IT hardware and software solutions
    • Soft Skills:
      • Strong problem-solving and analytical skills
      • Excellent verbal and written communication skills
      • Ability to work independently and as part of a team
  • Should possess a valid driver’s license with motorcycle eligibility
IV. WORKING CONDITIONS

  • Combination of remote and onsite work, depending on client needs
  • May require travel to client locations
  • Flexible working hours to address urgent technical issues when needed