Checking job availability...
Original
Simplified
#Greatmindsdontthinkalike : At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About The Team
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber!
About The Role
Team Overview:
Join our Global Support Operations team, dedicated to serving the US and Canada markets. As part of the US and Canada Vendor Management team, you'll play a crucial role in overseeing daily vendor operations and fostering strong relationships with our Vendor Partners.
Role Description
As a Vendor Management Specialist, your primary focus will be on meticulously managing daily, weekly, and monthly site performance metrics. You'll analyze KPI trends, extract insights, and pinpoint problem areas within our managed businesses. Additionally, you'll take charge of coordinating cross-functional projects, ensuring seamless documentation, and driving data-driven analyses to identify and address issues effectively.
Your Impact In Role
About The Team
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber!
About The Role
Team Overview:
Join our Global Support Operations team, dedicated to serving the US and Canada markets. As part of the US and Canada Vendor Management team, you'll play a crucial role in overseeing daily vendor operations and fostering strong relationships with our Vendor Partners.
Role Description
As a Vendor Management Specialist, your primary focus will be on meticulously managing daily, weekly, and monthly site performance metrics. You'll analyze KPI trends, extract insights, and pinpoint problem areas within our managed businesses. Additionally, you'll take charge of coordinating cross-functional projects, ensuring seamless documentation, and driving data-driven analyses to identify and address issues effectively.
Your Impact In Role
- Track and report vendor performance metrics, ensuring accountability and improvement.
- Coordinate with internal teams and third-party vendors to close action items and resolve issues.
- Lead performance improvement projects and provide actionable insights to enhance business operations.
- Build and maintain strong relationships with vendors, ensuring alignment and effective communication.
- Proficient in Google Workplace (Docs, Sheets, Slides) for daily tasks and project documentation.
- Familiarity with Uber's products and operations, specifically in the US & Canada markets.
- Previous experience in customer experience delivery, with a focus on proactive problem-solving.
- Strong stakeholder management skills and an ability to communicate effectively across teams.
- Excellent storytelling and presentation skills, with a focus on clarity and engagement.
- Background in project management/change management, with relevant certifications a plus.
- Proven success in driving customer experience initiatives for Uber products across multiple regions.
- Strong data analysis skills, with experience in SQL and vendor relationship management.
#Greatmindsdontthinkalike : At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About The Team
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber!
About The Role
Team Overview:
Join our Global Support Operations team, dedicated to serving the US and Canada markets. As part of the US and Canada Vendor Management team, you'll play a crucial role in overseeing daily vendor operations and fostering strong relationships with our Vendor Partners.
Role Description
As a Vendor Management Specialist, your primary focus will be on meticulously managing daily, weekly, and monthly site performance metrics. You'll analyze KPI trends, extract insights, and pinpoint problem areas within our managed businesses. Additionally, you'll take charge of coordinating cross-functional projects, ensuring seamless documentation, and driving data-driven analyses to identify and address issues effectively.
Your Impact In Role
About The Team
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber!
About The Role
Team Overview:
Join our Global Support Operations team, dedicated to serving the US and Canada markets. As part of the US and Canada Vendor Management team, you'll play a crucial role in overseeing daily vendor operations and fostering strong relationships with our Vendor Partners.
Role Description
As a Vendor Management Specialist, your primary focus will be on meticulously managing daily, weekly, and monthly site performance metrics. You'll analyze KPI trends, extract insights, and pinpoint problem areas within our managed businesses. Additionally, you'll take charge of coordinating cross-functional projects, ensuring seamless documentation, and driving data-driven analyses to identify and address issues effectively.
Your Impact In Role
- Track and report vendor performance metrics, ensuring accountability and improvement.
- Coordinate with internal teams and third-party vendors to close action items and resolve issues.
- Lead performance improvement projects and provide actionable insights to enhance business operations.
- Build and maintain strong relationships with vendors, ensuring alignment and effective communication.
- Proficient in Google Workplace (Docs, Sheets, Slides) for daily tasks and project documentation.
- Familiarity with Uber's products and operations, specifically in the US & Canada markets.
- Previous experience in customer experience delivery, with a focus on proactive problem-solving.
- Strong stakeholder management skills and an ability to communicate effectively across teams.
- Excellent storytelling and presentation skills, with a focus on clarity and engagement.
- Background in project management/change management, with relevant certifications a plus.
- Proven success in driving customer experience initiatives for Uber products across multiple regions.
- Strong data analysis skills, with experience in SQL and vendor relationship management.