HR Operations Officer (Hybrid)
Salary undisclosed
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Why join MicroSourcing?
You'll Have
As a People and Culture Operations Officer, you are responsible for:
Employee Onboarding
Non-negotiables
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a People and Culture Operations Officer, you are responsible for:
Employee Onboarding
- Responsible for the receiving the pre-employment requirements from the new hire POC and follow-up with operations the remaining pre-employment requirements not yet submitted by the new hire within 30 calendar days
- Responsible for receiving the company and government benefits applications of the employees.
- Check the completeness of the documents and attachments as well as checking the application form for completeness
- Provides feedback to the employees regarding the status of their company and government benefits applications
- Inputs data from time sheets, operations records and individual time cards to computerized payroll system
- Handles attendance processing such as processing approved AMRs
- Submit a summary of new hires, attrition, pro-rate pay to P&C Operations Manager or Sr. P&C
- Handles timekeeping such as PTO monitoring
- Liaises directly with line managers and supervisors regarding timekeeping, benefits and labor relations concerns of the employees
- Reviews the NTEs and decision memos of those cases that are class A-C. To guide operations that they use the proper COC provision base on the incident/ case
- Prepares the NTE and decision memos for those class D offenses
- Ensure due process is being observed in all labor cases especially for terminable cases
- Handles exit process of separated employees. Assign online exit interview, conducts exit interview and then signs on the clearance of the employee
- Sends out reminders for end of contract for project employees
- Sends out reminders for those due for 3rd and 5th month appraisal for those due for regularization
- Able to analyse the situation or case upfront and decides it can be resolve at their level or do they need to escalate the problem to the next level if it cannot be resolved at their level
- Can handle client concerns or requests
- Maintains employees 201 file such as filing of employees 201 file documents and retrieving the documents from the 201 file
- Helps out with the Employee Engagement Unit in terms of implementation of company and site events for employees
- Helps out in the Organizational Development Unit for implementation of projects to the respective sites such as performance appraisals
- Able to guide and coach the People & Culture Specialists in their tasks.
- Manage the site in the absence of the P&C Operations Manager and gate keep all HR operations processes
- Mature in handling P&C projects and processes
- Has good decision making skills
- Able to think out of the box
- Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.
- Complete all necessary training and compliance requirements and professional development opportunities.
Non-negotiables
- Preferably Bachelor's/College Degree in Psychology or any Behavioral Science Course
- At least 1 year working experience in the HR field
- BPO experience
- Provides high level of administrative support
- Knowledge of MS office applications & HR systems
- Good Excel skills
- Good written and verbal communication skills
- Knowledgeable in corporate business email
- Keen attention to details
- Good interpersonal skills
- Client Management skills
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply
Why join MicroSourcing?
You'll Have
As a People and Culture Operations Officer, you are responsible for:
Employee Onboarding
Non-negotiables
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a People and Culture Operations Officer, you are responsible for:
Employee Onboarding
- Responsible for the receiving the pre-employment requirements from the new hire POC and follow-up with operations the remaining pre-employment requirements not yet submitted by the new hire within 30 calendar days
- Responsible for receiving the company and government benefits applications of the employees.
- Check the completeness of the documents and attachments as well as checking the application form for completeness
- Provides feedback to the employees regarding the status of their company and government benefits applications
- Inputs data from time sheets, operations records and individual time cards to computerized payroll system
- Handles attendance processing such as processing approved AMRs
- Submit a summary of new hires, attrition, pro-rate pay to P&C Operations Manager or Sr. P&C
- Handles timekeeping such as PTO monitoring
- Liaises directly with line managers and supervisors regarding timekeeping, benefits and labor relations concerns of the employees
- Reviews the NTEs and decision memos of those cases that are class A-C. To guide operations that they use the proper COC provision base on the incident/ case
- Prepares the NTE and decision memos for those class D offenses
- Ensure due process is being observed in all labor cases especially for terminable cases
- Handles exit process of separated employees. Assign online exit interview, conducts exit interview and then signs on the clearance of the employee
- Sends out reminders for end of contract for project employees
- Sends out reminders for those due for 3rd and 5th month appraisal for those due for regularization
- Able to analyse the situation or case upfront and decides it can be resolve at their level or do they need to escalate the problem to the next level if it cannot be resolved at their level
- Can handle client concerns or requests
- Maintains employees 201 file such as filing of employees 201 file documents and retrieving the documents from the 201 file
- Helps out with the Employee Engagement Unit in terms of implementation of company and site events for employees
- Helps out in the Organizational Development Unit for implementation of projects to the respective sites such as performance appraisals
- Able to guide and coach the People & Culture Specialists in their tasks.
- Manage the site in the absence of the P&C Operations Manager and gate keep all HR operations processes
- Mature in handling P&C projects and processes
- Has good decision making skills
- Able to think out of the box
- Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.
- Complete all necessary training and compliance requirements and professional development opportunities.
Non-negotiables
- Preferably Bachelor's/College Degree in Psychology or any Behavioral Science Course
- At least 1 year working experience in the HR field
- BPO experience
- Provides high level of administrative support
- Knowledge of MS office applications & HR systems
- Good Excel skills
- Good written and verbal communication skills
- Knowledgeable in corporate business email
- Keen attention to details
- Good interpersonal skills
- Client Management skills
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply