Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Jr. Specialist-IT-Service Desk

Salary undisclosed
Checking job availability...
Original
Simplified
YOUR MISSION
  • Monitors level 1 ticket queue and responds to the specific request
  • Backup support for local IT support teams for supported countries
  • Handle daily checklists for specific countries as provisioned or agreed upon with local country
  • Effectively resolve tickets that are within scope
  • Effectively redirect out-of-scope tickets to appropriate tier 2 team
  • Monitoring responsibility for all open redirected tickets
  • Answer technical support calls/emails and address the customer's technical support needs or handle / route accordingly
  • Provide first-level technical support on basic operational or maintenance of a personal computers and / or peripheral using documented procedures and available tools
  • Use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls
  • Escalate problems when unable to make proper determination
  • Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions
  • Complete required product training modules on time to remain competent of current technology offerings
  • Identify and provide input on unique or recurring customer problems.

YOUR TALENT

  • Degree in information technology, computer science or relevant field a plus
  • Understanding and experience in desktop functionality and concepts (PC and Mac)
  • Previous experience in IT Support Services is preferred
  • Fluency in oral and written communication in English
  • Fluency in other languages such as Spanish, Japanese, Korean & Portuguese an advantage
  • Ability to effectively articulate a problem and solution to a user
  • Be resourceful, flexible and possesses excellent communication skills
  • Capable of collaborating with multi-cultural environment
  • Well-driven, motivated, team-oriented, can easily adapt to a very complex environment
  • Amenable to work shifting work schedules

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION
  • Monitors level 1 ticket queue and responds to the specific request
  • Backup support for local IT support teams for supported countries
  • Handle daily checklists for specific countries as provisioned or agreed upon with local country
  • Effectively resolve tickets that are within scope
  • Effectively redirect out-of-scope tickets to appropriate tier 2 team
  • Monitoring responsibility for all open redirected tickets
  • Answer technical support calls/emails and address the customer's technical support needs or handle / route accordingly
  • Provide first-level technical support on basic operational or maintenance of a personal computers and / or peripheral using documented procedures and available tools
  • Use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls
  • Escalate problems when unable to make proper determination
  • Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions
  • Complete required product training modules on time to remain competent of current technology offerings
  • Identify and provide input on unique or recurring customer problems.

YOUR TALENT

  • Degree in information technology, computer science or relevant field a plus
  • Understanding and experience in desktop functionality and concepts (PC and Mac)
  • Previous experience in IT Support Services is preferred
  • Fluency in oral and written communication in English
  • Fluency in other languages such as Spanish, Japanese, Korean & Portuguese an advantage
  • Ability to effectively articulate a problem and solution to a user
  • Be resourceful, flexible and possesses excellent communication skills
  • Capable of collaborating with multi-cultural environment
  • Well-driven, motivated, team-oriented, can easily adapt to a very complex environment
  • Amenable to work shifting work schedules

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.