Accounts Administrator - Remote
Salary undisclosed
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Our mission and where you fit in
At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 400,000 businesses globally, with 3 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
What might your days look like
The Accounts Administrator plays a crucial role in the operations of the Finance team and will work closely with the Senior Accounts Administrator, Assistant Accountants and Billing Analysts. They will be responsible for assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits reconciling customer payments and accounts payable process including coding of supplier invoices in a fast-paced environment. The training will be on the job and include a mix of training via videos and training via zoom calls with the manager.
Key Responsibilities:
The EH Way
The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/
In short, you’ll love working with us if:
Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/
At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 400,000 businesses globally, with 3 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
What might your days look like
The Accounts Administrator plays a crucial role in the operations of the Finance team and will work closely with the Senior Accounts Administrator, Assistant Accountants and Billing Analysts. They will be responsible for assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits reconciling customer payments and accounts payable process including coding of supplier invoices in a fast-paced environment. The training will be on the job and include a mix of training via videos and training via zoom calls with the manager.
Key Responsibilities:
- 1-2 years experience working in a similar accounts administration role, handling internal and external customer queries
- Assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits, and reconciling customer payments
- Working with other departments on all finance-related queries
- Accounts payable tasks: coding invoices and dealing with external suppliers and with career progression, the idea of this role is to be able to assist in all areas of Accounts Payable including the preparation of payments
- Maintaining organised financial records for auditing and reporting purposes
- Accurately entering financial data into accounting software or spreadsheets
- First-level review of expense claims and Work From Home claims to ensure they are in line with company policies and procedures
- Adhoc administrative tasks
- A customer-centric and service-oriented mindset
- Must be able to multitask and prioritise duties
- Able to work in a fast-paced environment
- Ability to work autonomously with minimal supervision
- Able to learn while on the job and able to use training videos for learning
- Have strong communication, accuracy, presentation, and listening skills
- Have strong written and verbal English communication skills
- A positive attitude and strong work ethic
- Previous experience dealing with customers and clients is essential
- Zendesk experience is an advantage
The EH Way
The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/
In short, you’ll love working with us if:
- Revolutionising employment gets your heart racing.
- You thrive on the flexibility (and responsibility) of a remote-first business.
- Our values align, and shape how you show up every day.
- You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
- A generous budget for your home office.
- Cutting-edge tools and technology.
- Reward and recognition programs - because great work should be recognised and rewarded.
- Cashback offers and discounts on popular brands through our Swag app.
- Employee Share Option Program: be an owner of Employment Hero.
- Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.
Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/
Our mission and where you fit in
At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 400,000 businesses globally, with 3 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
What might your days look like
The Accounts Administrator plays a crucial role in the operations of the Finance team and will work closely with the Senior Accounts Administrator, Assistant Accountants and Billing Analysts. They will be responsible for assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits reconciling customer payments and accounts payable process including coding of supplier invoices in a fast-paced environment. The training will be on the job and include a mix of training via videos and training via zoom calls with the manager.
Key Responsibilities:
The EH Way
The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/
In short, you’ll love working with us if:
Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/
At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 400,000 businesses globally, with 3 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
What might your days look like
The Accounts Administrator plays a crucial role in the operations of the Finance team and will work closely with the Senior Accounts Administrator, Assistant Accountants and Billing Analysts. They will be responsible for assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits reconciling customer payments and accounts payable process including coding of supplier invoices in a fast-paced environment. The training will be on the job and include a mix of training via videos and training via zoom calls with the manager.
Key Responsibilities:
- 1-2 years experience working in a similar accounts administration role, handling internal and external customer queries
- Assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits, and reconciling customer payments
- Working with other departments on all finance-related queries
- Accounts payable tasks: coding invoices and dealing with external suppliers and with career progression, the idea of this role is to be able to assist in all areas of Accounts Payable including the preparation of payments
- Maintaining organised financial records for auditing and reporting purposes
- Accurately entering financial data into accounting software or spreadsheets
- First-level review of expense claims and Work From Home claims to ensure they are in line with company policies and procedures
- Adhoc administrative tasks
- A customer-centric and service-oriented mindset
- Must be able to multitask and prioritise duties
- Able to work in a fast-paced environment
- Ability to work autonomously with minimal supervision
- Able to learn while on the job and able to use training videos for learning
- Have strong communication, accuracy, presentation, and listening skills
- Have strong written and verbal English communication skills
- A positive attitude and strong work ethic
- Previous experience dealing with customers and clients is essential
- Zendesk experience is an advantage
The EH Way
The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/
In short, you’ll love working with us if:
- Revolutionising employment gets your heart racing.
- You thrive on the flexibility (and responsibility) of a remote-first business.
- Our values align, and shape how you show up every day.
- You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
- A generous budget for your home office.
- Cutting-edge tools and technology.
- Reward and recognition programs - because great work should be recognised and rewarded.
- Cashback offers and discounts on popular brands through our Swag app.
- Employee Share Option Program: be an owner of Employment Hero.
- Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.
Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/