Customer Service | Health Care
Salary undisclosed
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- Sending out reminders for rosters both monthly and quarterly
- Processing rosters for uploading into TRAQ (monthly, quarterly)
- Pulling random selections (monthly, quarterly, consortium)
- Processing updates for consortium clients (employees, notes for not testing, terminating, contact info, etc)
- Processing new consortium clients including generating company profile, contact info, generating program verification letters, setting up username and passwords for TRAQ, updating roster
- Work the random email folder as well as personal
- Answer phones
- Send reminders for consortium clients twice a quarter for testing of random selection
- Process BATs
- Attach results (both drug and alcohol) to random selection to make sure clients are meeting compliance (monthly, quarterly and consortium)
- Generate test requests
- Generate MIS reports
- Troubleshooting and/or training when clients need more personal interaction
Work location: Libis, Quezon City
Work schedule: Monday - Friday (Night Shift)
- Sending out reminders for rosters both monthly and quarterly
- Processing rosters for uploading into TRAQ (monthly, quarterly)
- Pulling random selections (monthly, quarterly, consortium)
- Processing updates for consortium clients (employees, notes for not testing, terminating, contact info, etc)
- Processing new consortium clients including generating company profile, contact info, generating program verification letters, setting up username and passwords for TRAQ, updating roster
- Work the random email folder as well as personal
- Answer phones
- Send reminders for consortium clients twice a quarter for testing of random selection
- Process BATs
- Attach results (both drug and alcohol) to random selection to make sure clients are meeting compliance (monthly, quarterly and consortium)
- Generate test requests
- Generate MIS reports
- Troubleshooting and/or training when clients need more personal interaction
Work location: Libis, Quezon City
Work schedule: Monday - Friday (Night Shift)