Medical Receptionist - (ZR_20329_JOB)

This is a remote position.

Role Name: Medical Receptionist

Schedule

4 hours per day Monday through Friday (flexible hours) PST. Tentative start date March 12, 2025

Client Timezone: US Pacific Time Zone

Client Overview

Join a thriving mental health private practice in the beautiful north county San Diego area. Our growing counseling center is dedicated to providing top-notch mental health services to our community. We’re seeking a detail-oriented and compassionate individual to support our healthcare providers and clients, ensuring smooth operations and exceptional care.

Job Description

As a Virtual Assistant in our dynamic mental health practice, you’ll be at the heart of our client care and practice management. This role offers a unique blend of administrative expertise and healthcare support, allowing you to make a real difference in people’s lives. You’ll handle a variety of tasks, from coordinating appointments to managing client communications, all while working in a supportive, fast-paced environment. This position is ideal for someone who thrives on multitasking, has excellent communication skills, and is passionate about contributing to mental health care.

Responsibilities

• Serve as the first point of contact for clients, managing a high volume of inquiries with professionalism and empathy
• Coordinate and schedule appointments, ensuring efficient use of healthcare providers’ time
• Handle client communications through various channels, including phone, email, and our client portal system
• Set up invoices for insurance claim filing and assist with insurance verification processes
• Address and resolve client concerns or complaints with tact and discretion
• Assist with general administrative tasks to keep our practice running smoothly
• Cross-train on various responsibilities to provide comprehensive support to our team
• Collaborate with healthcare providers to ensure seamless client care coordination
  
  

Requirements

• Excellent English language skills, both written and verbal, with a neutral accent
• Strong organizational abilities and proven capacity to multitask in a fast-paced environment
• Proficiency in using client management systems and healthcare-related software
• Experience in customer service or healthcare administration preferred
• HIPAA certification or willingness to undergo HIPAA training
• Ability to work independently while also collaborating effectively with a remote team
• Excellent phone etiquette and ability to handle sensitive information with confidentiality
• Adaptability and willingness to learn new skills and technologies
• Reliable internet connection and quiet work environment
• Availability to work hours aligned with US Pacific Time Zone
  
  

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Steady freelance job
  
  

ZR_20329_JOB

This is a remote position.

Role Name: Medical Receptionist

Schedule

4 hours per day Monday through Friday (flexible hours) PST. Tentative start date March 12, 2025

Client Timezone: US Pacific Time Zone

Client Overview

Join a thriving mental health private practice in the beautiful north county San Diego area. Our growing counseling center is dedicated to providing top-notch mental health services to our community. We’re seeking a detail-oriented and compassionate individual to support our healthcare providers and clients, ensuring smooth operations and exceptional care.

Job Description

As a Virtual Assistant in our dynamic mental health practice, you’ll be at the heart of our client care and practice management. This role offers a unique blend of administrative expertise and healthcare support, allowing you to make a real difference in people’s lives. You’ll handle a variety of tasks, from coordinating appointments to managing client communications, all while working in a supportive, fast-paced environment. This position is ideal for someone who thrives on multitasking, has excellent communication skills, and is passionate about contributing to mental health care.

Responsibilities

• Serve as the first point of contact for clients, managing a high volume of inquiries with professionalism and empathy
• Coordinate and schedule appointments, ensuring efficient use of healthcare providers’ time
• Handle client communications through various channels, including phone, email, and our client portal system
• Set up invoices for insurance claim filing and assist with insurance verification processes
• Address and resolve client concerns or complaints with tact and discretion
• Assist with general administrative tasks to keep our practice running smoothly
• Cross-train on various responsibilities to provide comprehensive support to our team
• Collaborate with healthcare providers to ensure seamless client care coordination
  
  

Requirements

• Excellent English language skills, both written and verbal, with a neutral accent
• Strong organizational abilities and proven capacity to multitask in a fast-paced environment
• Proficiency in using client management systems and healthcare-related software
• Experience in customer service or healthcare administration preferred
• HIPAA certification or willingness to undergo HIPAA training
• Ability to work independently while also collaborating effectively with a remote team
• Excellent phone etiquette and ability to handle sensitive information with confidentiality
• Adaptability and willingness to learn new skills and technologies
• Reliable internet connection and quiet work environment
• Availability to work hours aligned with US Pacific Time Zone
  
  

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Steady freelance job
  
  

ZR_20329_JOB