Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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IT Service Desk (ONSITE) ENTRY LEVEL

Salary undisclosed
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Original
Simplified
  • Respond to or resolve IT system problems.
  • Aim for first-call resolution and escalate to second-line support for unresolved issues at the
  • service desk level.
  • Provide follow-up feedback to ensure complete resolution.
  • IT Equipment Problem Solving
  • Coordinate the service desk's unified scheduling and
  • transfer the issue to the appropriate maintenance personnel based on the problem type.
  • Manage IT-related customer complaints received from the
  • Customer Service Center. Collect, summarize, and report them promptly to ensure smooth
  • communication, timely processing, accurate statistics, and genuine feedback, ensuring
  • thorough resolution.
  • Oversee IT fault/alarm scheduling and distribution of fault tickets.
  • Ensure timely follow-up on tickets and tasks related to operation metrics assessment.
  • Evaluate the performance of operations and maintenance personnel
  • Conduct daily inspections as per schedule, providing detailed reports after each inspection.
  • Knowledge Summary and Documentation: Summarize daily service request knowledge,
  • document valuable information and submit it to the knowledge base administrator.
  • 24/7 Support Compliance: Maintain readiness for 24/7 support. Leaving the workstation
  • without proper notification and endorsement is prohibited.
  • Respond to or resolve IT system problems.
  • Aim for first-call resolution and escalate to second-line support for unresolved issues at the
  • service desk level.
  • Provide follow-up feedback to ensure complete resolution.
  • IT Equipment Problem Solving
  • Coordinate the service desk's unified scheduling and
  • transfer the issue to the appropriate maintenance personnel based on the problem type.
  • Manage IT-related customer complaints received from the
  • Customer Service Center. Collect, summarize, and report them promptly to ensure smooth
  • communication, timely processing, accurate statistics, and genuine feedback, ensuring
  • thorough resolution.
  • Oversee IT fault/alarm scheduling and distribution of fault tickets.
  • Ensure timely follow-up on tickets and tasks related to operation metrics assessment.
  • Evaluate the performance of operations and maintenance personnel
  • Conduct daily inspections as per schedule, providing detailed reports after each inspection.
  • Knowledge Summary and Documentation: Summarize daily service request knowledge,
  • document valuable information and submit it to the knowledge base administrator.
  • 24/7 Support Compliance: Maintain readiness for 24/7 support. Leaving the workstation
  • without proper notification and endorsement is prohibited.