About Virtualy
Virtualy is a new and exciting Business Process Outsourcing company in Australia, and although we might be the new kids on the block we have plenty of experience and passion for what we do!
Our goal is to match amazing talented team members with clients that need support in their business and to work together to achieve the ultimate partnerships.
Virtualy is and will always be a high performance service provider and we are committed to achieving the best possible outcomes for our clients and staff.
Core Values:
Collaboration: WE WIN AS A TEAM — We view each other as colleagues – part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued; but never at the expense of the team
Embody a Service Mindset : We commit to consistently embodying a service mindset, where we proactively seek to understand and fulfill the needs of our customers and colleagues. It's about going above and beyond, anticipating their requirements, and delivering exceptional experiences that demonstrate our dedication to serving others with excellence and care.
Think Big, Never Settle: We embrace the value of thinking big and never settling because it drives us to continuously strive for innovation and excellence. We challenge the status quo, set audacious goals, and push the boundaries of what's possible. Complacency has no place in our culture; we are committed to ongoing growth, improvement, and making a lasting impact in everything we do.
Trust: At the core of our values lies trust. It's the bedrock of our relationships, the faith we place in each other's integrity, competence, and intentions. Trust is the currency that fuels our collaboration, allowing us to work together with confidence, transparency, and a shared belief in our shared mission.
Compassion: Compassion is the beating heart of our values. It's the genuine care and empathy we extend to every individual, both within our team and beyond. We believe in understanding the challenges and joys of others, offering support without judgment, and showing kindness in all our interactions. Our commitment to compassion drives us to create a positive and inclusive environment where everyone feels valued and supported, fostering personal and collective growth.
Expression of Interest:
We are taking expressions of interest only at this stage and all applicants MUST meet the top 3 Requirements as below to be considered for the opportunity.
If you have any questions regarding the requirements, please send through to the email provided.
About the Scope of Work:
- Assist with Client Onboarding tasks
- Assist with Client Discovery of task sessions
- Assist with Recruitment for Virtual Roles
- Assist with Contractor Onboarding tasks
- Assist with Contractor Training
- Assist with Contractor ongoing support/coaching
- Assist with Client partnership tasks
- Assist with Business Operational Frameworks
- Research and Project work
- Assist with Business Quarterly Planning & Strategic Planning
Requirements / Qualifications: PLEASE NOTE THE TOP 3 REQUIREMENTS ARE REQUIRED
- 2 Years minimum experience in Australian Property Management & or Real Estate Sales
- 2 years minimum experience in Team Management / Training
- Proven experience with Australian clients
- Proven track record of working to assist clients in ongoing partnership
- Experience working for BPO models
- Experience as a Virtual Assistant
- This is a Work From Home role, requiring a complete workstation setup in your, including a secondary or contingency plan as part of your application.
- Your workstation setup must be modern and capable, including a secondary/contingency setup for unscheduled outages. The minimum specifications for your workstation are as follows:
- Modern dual-core processor (Ryzen or Intel)
- Windows 7 or later with the latest security updates and patches
- Minimum 8GB RAM
- 120GB SSD (strictly no HDD for both primary and secondary setups)
- Internet speed of at least 25MBPS for both primary and secondary setups
- This role will require you to have 2 screens - Please let us know if you only have 1
- Additionally, you must have a decent-quality microphone and headphones for effective communication and collaboration.
What we offer:
- Strategic Onboarding into Virtualy and Client portfolio, with extensive training.
- Welcome pack - Virtualy Merchandise
- A friendly and supportive environment where you will be offered expert training to further develop your skillset and acquire more hours or clients.
- Coaching, Performance & Professional development assistance.
- Opportunities with other clients
- Long term project & contract work
- A growth and learning Culture, where we want you to be the best you can be and will support your journey to learn more and achieve your best.
- A work from home contractor model allowing you to work remotely for Virtualy and our clients , enabling a better work life balance for you and your family. (Please note there are strict rules and guidelines around the work from home offer, while our staff are our #1 priority and we foster a supportive culture, in turn we expect that our clients are receiving the best possible service and outcomes at all times)
- Competitive compensation rates as well as some exciting Virtualy Perks that can be unlocked for achieving milestones.
- Potential additional client bonuses (at the discretion of the client)
- Company engagement, Financial Planning, Taxes/Benefit lodging coaching, Quarterly Awards, Bday Bonus, further training via online courses
About Virtualy
Virtualy is a new and exciting Business Process Outsourcing company in Australia, and although we might be the new kids on the block we have plenty of experience and passion for what we do!
Our goal is to match amazing talented team members with clients that need support in their business and to work together to achieve the ultimate partnerships.
Virtualy is and will always be a high performance service provider and we are committed to achieving the best possible outcomes for our clients and staff.
Core Values:
Collaboration: WE WIN AS A TEAM — We view each other as colleagues – part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued; but never at the expense of the team
Embody a Service Mindset : We commit to consistently embodying a service mindset, where we proactively seek to understand and fulfill the needs of our customers and colleagues. It's about going above and beyond, anticipating their requirements, and delivering exceptional experiences that demonstrate our dedication to serving others with excellence and care.
Think Big, Never Settle: We embrace the value of thinking big and never settling because it drives us to continuously strive for innovation and excellence. We challenge the status quo, set audacious goals, and push the boundaries of what's possible. Complacency has no place in our culture; we are committed to ongoing growth, improvement, and making a lasting impact in everything we do.
Trust: At the core of our values lies trust. It's the bedrock of our relationships, the faith we place in each other's integrity, competence, and intentions. Trust is the currency that fuels our collaboration, allowing us to work together with confidence, transparency, and a shared belief in our shared mission.
Compassion: Compassion is the beating heart of our values. It's the genuine care and empathy we extend to every individual, both within our team and beyond. We believe in understanding the challenges and joys of others, offering support without judgment, and showing kindness in all our interactions. Our commitment to compassion drives us to create a positive and inclusive environment where everyone feels valued and supported, fostering personal and collective growth.
Expression of Interest:
We are taking expressions of interest only at this stage and all applicants MUST meet the top 3 Requirements as below to be considered for the opportunity.
If you have any questions regarding the requirements, please send through to the email provided.
About the Scope of Work:
- Assist with Client Onboarding tasks
- Assist with Client Discovery of task sessions
- Assist with Recruitment for Virtual Roles
- Assist with Contractor Onboarding tasks
- Assist with Contractor Training
- Assist with Contractor ongoing support/coaching
- Assist with Client partnership tasks
- Assist with Business Operational Frameworks
- Research and Project work
- Assist with Business Quarterly Planning & Strategic Planning
Requirements / Qualifications: PLEASE NOTE THE TOP 3 REQUIREMENTS ARE REQUIRED
- 2 Years minimum experience in Australian Property Management & or Real Estate Sales
- 2 years minimum experience in Team Management / Training
- Proven experience with Australian clients
- Proven track record of working to assist clients in ongoing partnership
- Experience working for BPO models
- Experience as a Virtual Assistant
- This is a Work From Home role, requiring a complete workstation setup in your, including a secondary or contingency plan as part of your application.
- Your workstation setup must be modern and capable, including a secondary/contingency setup for unscheduled outages. The minimum specifications for your workstation are as follows:
- Modern dual-core processor (Ryzen or Intel)
- Windows 7 or later with the latest security updates and patches
- Minimum 8GB RAM
- 120GB SSD (strictly no HDD for both primary and secondary setups)
- Internet speed of at least 25MBPS for both primary and secondary setups
- This role will require you to have 2 screens - Please let us know if you only have 1
- Additionally, you must have a decent-quality microphone and headphones for effective communication and collaboration.
What we offer:
- Strategic Onboarding into Virtualy and Client portfolio, with extensive training.
- Welcome pack - Virtualy Merchandise
- A friendly and supportive environment where you will be offered expert training to further develop your skillset and acquire more hours or clients.
- Coaching, Performance & Professional development assistance.
- Opportunities with other clients
- Long term project & contract work
- A growth and learning Culture, where we want you to be the best you can be and will support your journey to learn more and achieve your best.
- A work from home contractor model allowing you to work remotely for Virtualy and our clients , enabling a better work life balance for you and your family. (Please note there are strict rules and guidelines around the work from home offer, while our staff are our #1 priority and we foster a supportive culture, in turn we expect that our clients are receiving the best possible service and outcomes at all times)
- Competitive compensation rates as well as some exciting Virtualy Perks that can be unlocked for achieving milestones.
- Potential additional client bonuses (at the discretion of the client)
- Company engagement, Financial Planning, Taxes/Benefit lodging coaching, Quarterly Awards, Bday Bonus, further training via online courses