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Customer Service Associate

Salary undisclosed

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CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

IMPORTANT before applying for a job internally:

  • Review this application criteria.
  • You must already possess the appropriate visas and/or work permits required to live and work in the country the job is based. Do not apply until you have confirmed these authorizations are in place, or the job description states that international applicants will be considered.
  • If you apply and are selected for a job at a higher level, it will be offered at your current level. You will be considered for promotion at the next eligible promotion period, except where subject to local law or contractual obligations*.

*ICEG, France, Belgium, Luxembourg, Austria, and Germany: Promotions will be handled in accordance with local labor laws and works council agreements, where applicable).

Priority Skill

Customer Service

Job Qualifications:

  • Employment Type: Regular Hire
  • Open to college graduate and undergraduates with relevant work experience
  • Must have at least 6 months of BPO experience

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

IMPORTANT before applying for a job internally:

  • Review this application criteria.
  • You must already possess the appropriate visas and/or work permits required to live and work in the country the job is based. Do not apply until you have confirmed these authorizations are in place, or the job description states that international applicants will be considered.
  • If you apply and are selected for a job at a higher level, it will be offered at your current level. You will be considered for promotion at the next eligible promotion period, except where subject to local law or contractual obligations*.

*ICEG, France, Belgium, Luxembourg, Austria, and Germany: Promotions will be handled in accordance with local labor laws and works council agreements, where applicable).

Priority Skill

Customer Service

Job Qualifications:

  • Employment Type: Regular Hire
  • Open to college graduate and undergraduates with relevant work experience
  • Must have at least 6 months of BPO experience