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Global HR Shared Service (Customer Contact Center)

Salary undisclosed

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This role will provide HR administrative back office support including HR system on a day-to-day basis and contributing to the long-term development of HR Shared Service functions. Supporting the HRS in providing a comprehensive HR service to HR clients, managers and staff within the organization.

ESSENTIAL FUNCTIONS:

1. Cultivate a Positive Work Environment:

  • Foster an environment that promotes the Eaton’s goals and philosophies.
  • Encourage continuous improvement through active participation and teamwork.

2. HRMS Data Management:

  • Perform and facilitate relevant HRMS entry for managers and employees.
  • Validate HRMS data to ensure accuracy and completeness.

3. Data Integrity Maintenance:

  • Maintain data integrity in the HRMS system.
  • Ensure the accuracy and security of employee personal records and information.

4. Record Keeping and Reporting:

  • Keep and manage employee personal records.
  • Facilitate the retrieval and reporting of HR-related information as needed.

5. Process Documentation and Improvement:

  • Contribute to the development of business process documentation.
  • Actively participate in process improvement initiatives to enhance operational efficiency.

6. Employee Engagement:

  • Drive internal employee engagement activities to foster a positive workplace culture.
  • Collaborate with teams to develop and implement engagement strategies.

7. Support HRS Projects and Programs:

  • Assist in various HRS projects and programs as necessary.
  • Collaborate with the HRS team to ensure the successful implementation of initiatives.

Qualifications:

  • Bachelor's Degree from an accredited institution
  • Good communication skills - both verbal and written
  • Computer literate and able to do simple Excel actions
  • Strong attention to details.
  • Must be willing to work on night/rotating shift
  • Must be willing to work in Sto. Tomas, Batangas (First Philippine Industrial Park)

This role will provide HR administrative back office support including HR system on a day-to-day basis and contributing to the long-term development of HR Shared Service functions. Supporting the HRS in providing a comprehensive HR service to HR clients, managers and staff within the organization.

ESSENTIAL FUNCTIONS:

1. Cultivate a Positive Work Environment:

  • Foster an environment that promotes the Eaton’s goals and philosophies.
  • Encourage continuous improvement through active participation and teamwork.

2. HRMS Data Management:

  • Perform and facilitate relevant HRMS entry for managers and employees.
  • Validate HRMS data to ensure accuracy and completeness.

3. Data Integrity Maintenance:

  • Maintain data integrity in the HRMS system.
  • Ensure the accuracy and security of employee personal records and information.

4. Record Keeping and Reporting:

  • Keep and manage employee personal records.
  • Facilitate the retrieval and reporting of HR-related information as needed.

5. Process Documentation and Improvement:

  • Contribute to the development of business process documentation.
  • Actively participate in process improvement initiatives to enhance operational efficiency.

6. Employee Engagement:

  • Drive internal employee engagement activities to foster a positive workplace culture.
  • Collaborate with teams to develop and implement engagement strategies.

7. Support HRS Projects and Programs:

  • Assist in various HRS projects and programs as necessary.
  • Collaborate with the HRS team to ensure the successful implementation of initiatives.

Qualifications:

  • Bachelor's Degree from an accredited institution
  • Good communication skills - both verbal and written
  • Computer literate and able to do simple Excel actions
  • Strong attention to details.
  • Must be willing to work on night/rotating shift
  • Must be willing to work in Sto. Tomas, Batangas (First Philippine Industrial Park)