Operations Supervisor (Corporate Travel)
Salary undisclosed
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Qualifications
- Proficient in multiple GDS platforms including Worldspan, Sabre, Galileo, Amadeus, and Apollo
- Demonstrates extensive knowledge of international ticketing, exchanges, and refunds
- Possesses a thorough understanding of IATA rules and regulations, covering fare components, manual fare calculation, pricing units, global indicators, indirect travel limitations, and other travel terminologies
- Skilled in structuring teams with documents such as DP (Departmental Procedure), SOP (Standard Operating Procedure), and process flows
- Proficient in quality tools, capable of conducting root cause analysis (RCA) for ongoing issues and developing corresponding action plans
- Preferred certification in IATA/UFTAA Level – 1
- Excellent communication skills, particularly in spoken English
- Proficient in Microsoft Office applications, especially PowerPoint and Excel
Job Description
- The candidate should have a minimum work experience of 5+ years with at least 3 – 5 yrs in Travel domain.
- Should have hands on experience to manage SA/IC (Schedule adherence), Business review Deck, Performance management
- Candidate should have experience to identify the Auto Ticket reject reason
- Should have hands on experience in usage of Quality methodologies and techniques
- Experience to handle Corporate travel account
- Willing to travel across sites & locations
- Accuracy & integrity in data handling
- Ability to work with people and teams of diversified / different priorities
- Ability to present/ address in public.
Qualifications
- Proficient in multiple GDS platforms including Worldspan, Sabre, Galileo, Amadeus, and Apollo
- Demonstrates extensive knowledge of international ticketing, exchanges, and refunds
- Possesses a thorough understanding of IATA rules and regulations, covering fare components, manual fare calculation, pricing units, global indicators, indirect travel limitations, and other travel terminologies
- Skilled in structuring teams with documents such as DP (Departmental Procedure), SOP (Standard Operating Procedure), and process flows
- Proficient in quality tools, capable of conducting root cause analysis (RCA) for ongoing issues and developing corresponding action plans
- Preferred certification in IATA/UFTAA Level – 1
- Excellent communication skills, particularly in spoken English
- Proficient in Microsoft Office applications, especially PowerPoint and Excel
Job Description
- The candidate should have a minimum work experience of 5+ years with at least 3 – 5 yrs in Travel domain.
- Should have hands on experience to manage SA/IC (Schedule adherence), Business review Deck, Performance management
- Candidate should have experience to identify the Auto Ticket reject reason
- Should have hands on experience in usage of Quality methodologies and techniques
- Experience to handle Corporate travel account
- Willing to travel across sites & locations
- Accuracy & integrity in data handling
- Ability to work with people and teams of diversified / different priorities
- Ability to present/ address in public.