Account Representative (Bansalan, Davao del Sur)

Job Mandate

Strong interpersonal skills with a high capacity to liaise with various external and internal offices. Demonstrated ability to plan and handle multiple tasks or projects simultaneously and ability to work under pressure while meeting deadlines. Must be detail oriented with superior follow through capabilities. Highly customer-focused and results-oriented. Must have influence and negotiation skills. Must demonstrate strong problem-solving approach. Willing to work long hours.

Duties and Responsibilities

• Responsible for maintaining good business relationship with School Principals, Teachers and Employees.
• Identify potential institutions and clients that can be tapped for production related activities for the product assigned.
• Responsible for assisting borrowers for buy-out, pick-up loan documents, pre-screening of applications and assisting Account Officers for loan fulfillment and marketing.
• Handle inquiries and concerns of internal and external clients and serves as liaison with other units in the resolution of operational or service issues.
• Includes collection activities in the event that account goes delinquent / past due.
• Provides regular department reports and forms according to standard process.
• While the position requires new bookings, Account Representatives’ bookings shall predominantly be focused on re-loans catering to existing borrower base.

Minimum Qualification Requirements

Education

Bachelor’s degree from a college/university majoring in Marketing or Business administration.

Work Experience

• With sales experience (strategic selling and negotiating skills)
• With at least one year experience in any field such as sales and customer service of any financial and lending institutions, banks, call center and telecommunications company
• Familiarity in Salary Loan products and process

Technical Knowledge and Skills

• Knowledgeable in MS Office
• Above average sales and marketing competencies especially in working with various types of products and services.
• Excellent sales or marketing presentation and/or skills with broad range of internal and external customers
• Highly strategic thinking, solid problem-solving capabilities and results oriented.

Professional Certification and Licenses

None

Job Mandate

Strong interpersonal skills with a high capacity to liaise with various external and internal offices. Demonstrated ability to plan and handle multiple tasks or projects simultaneously and ability to work under pressure while meeting deadlines. Must be detail oriented with superior follow through capabilities. Highly customer-focused and results-oriented. Must have influence and negotiation skills. Must demonstrate strong problem-solving approach. Willing to work long hours.

Duties and Responsibilities

• Responsible for maintaining good business relationship with School Principals, Teachers and Employees.
• Identify potential institutions and clients that can be tapped for production related activities for the product assigned.
• Responsible for assisting borrowers for buy-out, pick-up loan documents, pre-screening of applications and assisting Account Officers for loan fulfillment and marketing.
• Handle inquiries and concerns of internal and external clients and serves as liaison with other units in the resolution of operational or service issues.
• Includes collection activities in the event that account goes delinquent / past due.
• Provides regular department reports and forms according to standard process.
• While the position requires new bookings, Account Representatives’ bookings shall predominantly be focused on re-loans catering to existing borrower base.

Minimum Qualification Requirements

Education

Bachelor’s degree from a college/university majoring in Marketing or Business administration.

Work Experience

• With sales experience (strategic selling and negotiating skills)
• With at least one year experience in any field such as sales and customer service of any financial and lending institutions, banks, call center and telecommunications company
• Familiarity in Salary Loan products and process

Technical Knowledge and Skills

• Knowledgeable in MS Office
• Above average sales and marketing competencies especially in working with various types of products and services.
• Excellent sales or marketing presentation and/or skills with broad range of internal and external customers
• Highly strategic thinking, solid problem-solving capabilities and results oriented.

Professional Certification and Licenses

None