Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Network Monitoring Specialist

Salary undisclosed
Checking job availability...
Original
Simplified

Overview

Part of a team that functions as a single point of contact for service disruption, service requests, and for

request for change. Overall ticket owner comprising of activities but not limited to incident diagnosis and

resolution, request fulfillment and management on service-related modifications.

Functions and Responsibilities

• Point of interface for fault management and change management. Responsible for technical

troubleshooting and ensure timely resolution.

• Ensure regular customer communications of status progress on their reported concern.

• Escalate to high level support for prolonged cases for resolution or require their immediate

attention.

• Attends to service requests and do necessary system configuration and coordinates with

high level support if beyond capabilities.

• Proactive platform and infrastructure monitoring through INMS to ensure platform and service

availability.

• Internal and external supplier/support team liaison to drive for service restoration according

to SLA requirement.

• To undertake special assignments when required.

• Other tasks / functions that may be assigned as per business requirement. These may change

from time to time to reflect the changing requirement of your position and our business.

Employment Standards

• Full-time employment

• Fresh graduates to a minimum of two (2) years’ work experience in the telecommunications

industry

• Flexible to work in a 24x7 shifting schedule.

• Holds a university degree in engineering or IT related field.

Job Skills & Qualifications

• Knowledge on IP, Microwave and/or Transmission facility

• Strong telecommunications background.

• Excellent problem solving and analytical skills used to resolve issues and challenges.

• Customer-oriented, strong self-motivated, aggressive, and able to work under pressure.

• Any network certifications are a plus.

Overview

Part of a team that functions as a single point of contact for service disruption, service requests, and for

request for change. Overall ticket owner comprising of activities but not limited to incident diagnosis and

resolution, request fulfillment and management on service-related modifications.

Functions and Responsibilities

• Point of interface for fault management and change management. Responsible for technical

troubleshooting and ensure timely resolution.

• Ensure regular customer communications of status progress on their reported concern.

• Escalate to high level support for prolonged cases for resolution or require their immediate

attention.

• Attends to service requests and do necessary system configuration and coordinates with

high level support if beyond capabilities.

• Proactive platform and infrastructure monitoring through INMS to ensure platform and service

availability.

• Internal and external supplier/support team liaison to drive for service restoration according

to SLA requirement.

• To undertake special assignments when required.

• Other tasks / functions that may be assigned as per business requirement. These may change

from time to time to reflect the changing requirement of your position and our business.

Employment Standards

• Full-time employment

• Fresh graduates to a minimum of two (2) years’ work experience in the telecommunications

industry

• Flexible to work in a 24x7 shifting schedule.

• Holds a university degree in engineering or IT related field.

Job Skills & Qualifications

• Knowledge on IP, Microwave and/or Transmission facility

• Strong telecommunications background.

• Excellent problem solving and analytical skills used to resolve issues and challenges.

• Customer-oriented, strong self-motivated, aggressive, and able to work under pressure.

• Any network certifications are a plus.