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Join Our Team as a Quality Assurance Specialist!
Are you detail-oriented, tech-savvy, and passionate about ensuring top-notch quality? Do you thrive in fast-paced, dynamic environments? If yes, we want YOU to join our team!
What You’ll Do:
As a Quality Assurance Specialist, you'll play a pivotal role in upholding excellence across multiple accounts. You’ll work closely with agents and clients to monitor performance, provide actionable feedback, and ensure standards are consistently met.
HOW TO APPLY:
Application Link: https://forms.gle/bx6Ak22YMCeAmQAs6
Application Code: JAZZHR
Key Responsibilities:
Application Link: https://forms.gle/bx6Ak22YMCeAmQAs6
Application Code: JAZZHR
Why Work With Us?
1WgTSlAXz6
Are you detail-oriented, tech-savvy, and passionate about ensuring top-notch quality? Do you thrive in fast-paced, dynamic environments? If yes, we want YOU to join our team!
What You’ll Do:
As a Quality Assurance Specialist, you'll play a pivotal role in upholding excellence across multiple accounts. You’ll work closely with agents and clients to monitor performance, provide actionable feedback, and ensure standards are consistently met.
HOW TO APPLY:
Application Link: https://forms.gle/bx6Ak22YMCeAmQAs6
Application Code: JAZZHR
Key Responsibilities:
- Monitor and evaluate agent performance across 5-10 clients
- Maintain in-depth understanding of client-specific policies and standards
- Analyze data and generate reports to identify opportunities for improvement
- Coach agents, share insights, and help them grow
- Collaborate with teams to maintain exceptional agent and client satisfaction
- At least 1 year of experience in a WFH/BPO setup and/or;
- At least 1 year of experience as a QA Specialist or any quality-related role
- Proficient in Google Sheets, Slack, Gorgias, Shopify, and Zendesk
- Strong understanding of e-commerce and client-specific standards
- Exceptional attention to detail with sharp analytical and problem-solving skills
- Ability to coach agents effectively and provide actionable feedback
- Collaborative team player who thrives under pressure and can manage multiple accounts
- Laptop/Desktop: Ryzen 5 or Core i5 processor (or higher)
- Internet: Stable connection of at least 20 Mbps (with a backup)
- Power: Backup power source for uninterrupted work
- Headset: Reliable headset for meetings and call monitoring
- $5/hour
- Paid Time Off
- Comprehensive Health & Dental Insurance
- Holiday Bonus
- Work from Home - Enjoy the flexibility of remote work
- Room for Advancement - As we grow, so do your opportunities!
Application Link: https://forms.gle/bx6Ak22YMCeAmQAs6
Application Code: JAZZHR
Why Work With Us?
- Be part of a supportive and dynamic team
- Opportunities for growth and skill development
- Work in the comfort of your own home while collaborating with global clients
- Only applications submitted through the provided application link will be prioritized.**
1WgTSlAXz6
Join Our Team as a Quality Assurance Specialist!
Are you detail-oriented, tech-savvy, and passionate about ensuring top-notch quality? Do you thrive in fast-paced, dynamic environments? If yes, we want YOU to join our team!
What You’ll Do:
As a Quality Assurance Specialist, you'll play a pivotal role in upholding excellence across multiple accounts. You’ll work closely with agents and clients to monitor performance, provide actionable feedback, and ensure standards are consistently met.
HOW TO APPLY:
Application Link: https://forms.gle/bx6Ak22YMCeAmQAs6
Application Code: JAZZHR
Key Responsibilities:
Application Link: https://forms.gle/bx6Ak22YMCeAmQAs6
Application Code: JAZZHR
Why Work With Us?
1WgTSlAXz6
Are you detail-oriented, tech-savvy, and passionate about ensuring top-notch quality? Do you thrive in fast-paced, dynamic environments? If yes, we want YOU to join our team!
What You’ll Do:
As a Quality Assurance Specialist, you'll play a pivotal role in upholding excellence across multiple accounts. You’ll work closely with agents and clients to monitor performance, provide actionable feedback, and ensure standards are consistently met.
HOW TO APPLY:
Application Link: https://forms.gle/bx6Ak22YMCeAmQAs6
Application Code: JAZZHR
Key Responsibilities:
- Monitor and evaluate agent performance across 5-10 clients
- Maintain in-depth understanding of client-specific policies and standards
- Analyze data and generate reports to identify opportunities for improvement
- Coach agents, share insights, and help them grow
- Collaborate with teams to maintain exceptional agent and client satisfaction
- At least 1 year of experience in a WFH/BPO setup and/or;
- At least 1 year of experience as a QA Specialist or any quality-related role
- Proficient in Google Sheets, Slack, Gorgias, Shopify, and Zendesk
- Strong understanding of e-commerce and client-specific standards
- Exceptional attention to detail with sharp analytical and problem-solving skills
- Ability to coach agents effectively and provide actionable feedback
- Collaborative team player who thrives under pressure and can manage multiple accounts
- Laptop/Desktop: Ryzen 5 or Core i5 processor (or higher)
- Internet: Stable connection of at least 20 Mbps (with a backup)
- Power: Backup power source for uninterrupted work
- Headset: Reliable headset for meetings and call monitoring
- $5/hour
- Paid Time Off
- Comprehensive Health & Dental Insurance
- Holiday Bonus
- Work from Home - Enjoy the flexibility of remote work
- Room for Advancement - As we grow, so do your opportunities!
Application Link: https://forms.gle/bx6Ak22YMCeAmQAs6
Application Code: JAZZHR
Why Work With Us?
- Be part of a supportive and dynamic team
- Opportunities for growth and skill development
- Work in the comfort of your own home while collaborating with global clients
- Only applications submitted through the provided application link will be prioritized.**
1WgTSlAXz6