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Company Description
SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,250 employees, SGS operates a network of over 2,700 offices and laboratories around the world.
Job Description
This position reports directly to the Business Development Officer.
Primary Responsibilities
Generally, in-charge of the preparation of sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue targets within defined areas of control
Specific Responsibilities
Profile
Experience / Technical Knowledge
SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,250 employees, SGS operates a network of over 2,700 offices and laboratories around the world.
Job Description
This position reports directly to the Business Development Officer.
Primary Responsibilities
Generally, in-charge of the preparation of sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue targets within defined areas of control
Specific Responsibilities
- In conjunction with overall sales strategy, create sales plans to grow SGS revenue for designated industry, accounts and/or region
- Identify, research, plan contact potential clients to establish new business and achieve targeted revenue growth
- Anticipate, identify and to have knowledge on client’s needs and expectations and translate those into sales opportunities
- Prepare quotations, service agreements and tenders within set deadlines
- Ensure timely and professional submission of all information as requested by clients, ensure follow-up
- Prepare and submit timely and accurate reports of sales activities, especially client visits/calls
- Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
- Monitor customer satisfaction
- Maintain positive relationships with current and potential clients through regular contacts
- Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
- Assist marketing strategy and business development teams as appropriate
- Track competitor activity
- Assist for invoicing and assist for collection as determined by the Business Director
- Maintain awareness and knowledge of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities
- Forward potential opportunities to other Business Lines as appropriate
- At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
- At all times, comply with SGS Code of Integrity and Professional Conduct
- Performs other related duties as may be assigned to achieve respective section’s goals or for own personal, or professional training, education or development as programmed by the immediate supervisor.
- Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
- Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
- Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
- Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
- Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
- Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
- Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
- Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
- Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
- Fulfills the requirements needed in the success of the QHSEE Management System
- Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations
Profile
- College graduate of any business, marketing, chemical or related course.
- Experience in the related field is an asset
- A minimum of 3 years of experience in the sales field, with a successful track record
Experience / Technical Knowledge
- State of the art selling techniques and an ability to translate these skills into tangible results
- Extensive knowledge of the related field (main actors, trends/shifts, competitors, processes, regulatory frameworks)
- Ensure new services are sold at acceptable margins within operational capacity
- Ability to write, appraise and negotiate detailed contracts and commercial agreements
- Ability to present detailed concepts to an audience in a presentation environment
- Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment
- Ability to work under own initiative and with a high degree of liberty
- Knowledge of IT systems, particularly MS Office applications
- Excellent interactive and communication skills
- Team player
- Ability to listen and identify client needs and requirements
- Service oriented mindset
- Organization skills
- Accountability, results driven
- Enthusiasm and perseverance
- English
Company Description
SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,250 employees, SGS operates a network of over 2,700 offices and laboratories around the world.
Job Description
This position reports directly to the Business Development Officer.
Primary Responsibilities
Generally, in-charge of the preparation of sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue targets within defined areas of control
Specific Responsibilities
Profile
Experience / Technical Knowledge
SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,250 employees, SGS operates a network of over 2,700 offices and laboratories around the world.
Job Description
This position reports directly to the Business Development Officer.
Primary Responsibilities
Generally, in-charge of the preparation of sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue targets within defined areas of control
Specific Responsibilities
- In conjunction with overall sales strategy, create sales plans to grow SGS revenue for designated industry, accounts and/or region
- Identify, research, plan contact potential clients to establish new business and achieve targeted revenue growth
- Anticipate, identify and to have knowledge on client’s needs and expectations and translate those into sales opportunities
- Prepare quotations, service agreements and tenders within set deadlines
- Ensure timely and professional submission of all information as requested by clients, ensure follow-up
- Prepare and submit timely and accurate reports of sales activities, especially client visits/calls
- Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
- Monitor customer satisfaction
- Maintain positive relationships with current and potential clients through regular contacts
- Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
- Assist marketing strategy and business development teams as appropriate
- Track competitor activity
- Assist for invoicing and assist for collection as determined by the Business Director
- Maintain awareness and knowledge of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities
- Forward potential opportunities to other Business Lines as appropriate
- At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
- At all times, comply with SGS Code of Integrity and Professional Conduct
- Performs other related duties as may be assigned to achieve respective section’s goals or for own personal, or professional training, education or development as programmed by the immediate supervisor.
- Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
- Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
- Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
- Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
- Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
- Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
- Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
- Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
- Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
- Fulfills the requirements needed in the success of the QHSEE Management System
- Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations
Profile
- College graduate of any business, marketing, chemical or related course.
- Experience in the related field is an asset
- A minimum of 3 years of experience in the sales field, with a successful track record
Experience / Technical Knowledge
- State of the art selling techniques and an ability to translate these skills into tangible results
- Extensive knowledge of the related field (main actors, trends/shifts, competitors, processes, regulatory frameworks)
- Ensure new services are sold at acceptable margins within operational capacity
- Ability to write, appraise and negotiate detailed contracts and commercial agreements
- Ability to present detailed concepts to an audience in a presentation environment
- Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment
- Ability to work under own initiative and with a high degree of liberty
- Knowledge of IT systems, particularly MS Office applications
- Excellent interactive and communication skills
- Team player
- Ability to listen and identify client needs and requirements
- Service oriented mindset
- Organization skills
- Accountability, results driven
- Enthusiasm and perseverance
- English