Business Support Associate
Salary undisclosed
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Arch Enterprise, Inc., is a leading technology solutions provider dedicated to helping customers build, manage, maintain, optimize, and secure their IT infrastructure.
The Role
Job Summary
We are seeking a proactive and detail-oriented Business Support Associate to support our client engagement and administrative functions. This role is integral in fostering long-term partnerships, maintaining our brand presence, and ensuring efficient business operations for projects by providing support and reporting directly to the senior associate, the Business Relations Specialist.
Duties/Responsibilities
Client & Partner Engagement
Required Skills/Abilities
The Role
Job Summary
We are seeking a proactive and detail-oriented Business Support Associate to support our client engagement and administrative functions. This role is integral in fostering long-term partnerships, maintaining our brand presence, and ensuring efficient business operations for projects by providing support and reporting directly to the senior associate, the Business Relations Specialist.
Duties/Responsibilities
Client & Partner Engagement
- Research and identify potential business opportunities and platforms.
- Assist in outreach and follow-ups with prospective clients and partners.
- Maintain client relationships to support long-term partnerships and retention.
- Help with educating clients on company offerings, pricing, and benefits.
- Respond to client and partner inquiries as assigned.
- Accompany online engagements through social media (Facebook, Instagram, LinkedIn).
- Report Google Business Account updates and respond to inquiries as assigned
- Assist in marketing initiatives, including advertisements and outreach campaigns.
- Prepare for approval: blog content, newsletters, and promotional materials to enhance business visibility.
- Coordinate and schedule business introductions and follow-ups for the Business Relations Specialist.
- Support with updating Arch Deck Files, proposal folders, and service agreements.
- Aid in updating client records in Service Fusion and CRM systems.
- Assist with scheduling, documentation, and internal coordination.
- Provide administrative support to the Business Relations team as needed.
Required Skills/Abilities
- The ability to speak english fluently
- Strong communication and relationship-building skills.
- Entry level knowledge of business development and marketing strategies.
- Experience with CRM tools (Service Fusion preferred).
- Proficiency in Microsoft Office and Google Workspace.
- Strong organizational skills with the ability to manage multiple tasks efficiently and meet deadlines.
- Must have reliable internet access and at least one back up option in the event of an outage due to natural causes or weather conditions
- High school diploma or equivalent.
- At least 2 to 3 years related field experiences required
- Previous experience in client relations or marketing.
- Familiarity with digital marketing strategies and social media.
- Background in administrative support within a business or sales environment.
- Experience with assisting in email and calendar management for senior associate
- Must be available for scheduled work hours and over-time as needed
- Ability to work remotely from home in a quiet workspace.
- Work will consist of prolonged sitting at a computer for up to 8 hours in a day
- The ability to lift and carry up to 50 lbs
- Opportunities for career growth & development
- Positive & ambitious work culture
- Payment issued weekly
Arch Enterprise, Inc., is a leading technology solutions provider dedicated to helping customers build, manage, maintain, optimize, and secure their IT infrastructure.
The Role
Job Summary
We are seeking a proactive and detail-oriented Business Support Associate to support our client engagement and administrative functions. This role is integral in fostering long-term partnerships, maintaining our brand presence, and ensuring efficient business operations for projects by providing support and reporting directly to the senior associate, the Business Relations Specialist.
Duties/Responsibilities
Client & Partner Engagement
Required Skills/Abilities
The Role
Job Summary
We are seeking a proactive and detail-oriented Business Support Associate to support our client engagement and administrative functions. This role is integral in fostering long-term partnerships, maintaining our brand presence, and ensuring efficient business operations for projects by providing support and reporting directly to the senior associate, the Business Relations Specialist.
Duties/Responsibilities
Client & Partner Engagement
- Research and identify potential business opportunities and platforms.
- Assist in outreach and follow-ups with prospective clients and partners.
- Maintain client relationships to support long-term partnerships and retention.
- Help with educating clients on company offerings, pricing, and benefits.
- Respond to client and partner inquiries as assigned.
- Accompany online engagements through social media (Facebook, Instagram, LinkedIn).
- Report Google Business Account updates and respond to inquiries as assigned
- Assist in marketing initiatives, including advertisements and outreach campaigns.
- Prepare for approval: blog content, newsletters, and promotional materials to enhance business visibility.
- Coordinate and schedule business introductions and follow-ups for the Business Relations Specialist.
- Support with updating Arch Deck Files, proposal folders, and service agreements.
- Aid in updating client records in Service Fusion and CRM systems.
- Assist with scheduling, documentation, and internal coordination.
- Provide administrative support to the Business Relations team as needed.
Required Skills/Abilities
- The ability to speak english fluently
- Strong communication and relationship-building skills.
- Entry level knowledge of business development and marketing strategies.
- Experience with CRM tools (Service Fusion preferred).
- Proficiency in Microsoft Office and Google Workspace.
- Strong organizational skills with the ability to manage multiple tasks efficiently and meet deadlines.
- Must have reliable internet access and at least one back up option in the event of an outage due to natural causes or weather conditions
- High school diploma or equivalent.
- At least 2 to 3 years related field experiences required
- Previous experience in client relations or marketing.
- Familiarity with digital marketing strategies and social media.
- Background in administrative support within a business or sales environment.
- Experience with assisting in email and calendar management for senior associate
- Must be available for scheduled work hours and over-time as needed
- Ability to work remotely from home in a quiet workspace.
- Work will consist of prolonged sitting at a computer for up to 8 hours in a day
- The ability to lift and carry up to 50 lbs
- Opportunities for career growth & development
- Positive & ambitious work culture
- Payment issued weekly