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Technical Service Support-Presales

Salary undisclosed

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Position: Technical Service Support-Presales

Client: Leading player in both consumer and professional tool markets

Key Responsibilities:

  • Provide pre-sales support, including on-site customer visits, technical communications, managing competitive conversions, and assisting with product selection and quotations.
  • Support key accounts and projects by analyzing customer requirements, conducting competitive benchmarks, preparing comprehensive bidding proposals and technical documentation (HT/PT), and participating in technical negotiations.
  • Prepare and present vertical solution/application documentation to target customers, and support technical seminars, user training sessions, and product demonstrations.
  • Develop technical sales tools such as product selection aids, along with product, application, and vertical market presentations (e.g., PowerPoint slides).
  • Identify and pursue new business opportunities in collaboration with the sales team, defining and exploring potential markets and customer segments.

Requirements:

  • College’s degree in Engineering or related
  • Minimum 5 years working experience in technical or support area
  • B2B industrial experience is a must
  • Good communicating skill with engineer mindset
  • Experiences in product support/ bidding process
  • Result driven, able to work in challenging business environment
  • Be able to take initiatives, self-motivated and problem -solving skill

Position: Technical Service Support-Presales

Client: Leading player in both consumer and professional tool markets

Key Responsibilities:

  • Provide pre-sales support, including on-site customer visits, technical communications, managing competitive conversions, and assisting with product selection and quotations.
  • Support key accounts and projects by analyzing customer requirements, conducting competitive benchmarks, preparing comprehensive bidding proposals and technical documentation (HT/PT), and participating in technical negotiations.
  • Prepare and present vertical solution/application documentation to target customers, and support technical seminars, user training sessions, and product demonstrations.
  • Develop technical sales tools such as product selection aids, along with product, application, and vertical market presentations (e.g., PowerPoint slides).
  • Identify and pursue new business opportunities in collaboration with the sales team, defining and exploring potential markets and customer segments.

Requirements:

  • College’s degree in Engineering or related
  • Minimum 5 years working experience in technical or support area
  • B2B industrial experience is a must
  • Good communicating skill with engineer mindset
  • Experiences in product support/ bidding process
  • Result driven, able to work in challenging business environment
  • Be able to take initiatives, self-motivated and problem -solving skill