Epicareer Might not Working Properly
Learn More

Customer Service Specialist

Salary undisclosed

Checking job availability...

Original
Simplified

Company Description

TELUS Digital (formerly TELUS International) provides innovative solutions to enhance the customer experience for global brands. Their services support clients' digital transformation journeys and enable them to embrace next-generation digital technologies. TELUS Digital partners with brands across various industries such as tech, games, communications, media, healthcare, and more.

Role Description

This is a full-time Customer Service Specialist role at TELUS Digital located in Taguig. The Specialist will be responsible for providing customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering exceptional customer service on-site.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Phone Etiquette
  • Strong interpersonal and communication skills
  • Ability to handle difficult customers and situations effectively
  • Experience in a similar customer service role is a plus
  • Fluency in multiple languages is beneficial
  • High school diploma or equivalent, college degree preferred

Company Description

TELUS Digital (formerly TELUS International) provides innovative solutions to enhance the customer experience for global brands. Their services support clients' digital transformation journeys and enable them to embrace next-generation digital technologies. TELUS Digital partners with brands across various industries such as tech, games, communications, media, healthcare, and more.

Role Description

This is a full-time Customer Service Specialist role at TELUS Digital located in Taguig. The Specialist will be responsible for providing customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering exceptional customer service on-site.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Phone Etiquette
  • Strong interpersonal and communication skills
  • Ability to handle difficult customers and situations effectively
  • Experience in a similar customer service role is a plus
  • Fluency in multiple languages is beneficial
  • High school diploma or equivalent, college degree preferred