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Analytical Customer Support Agent (Part-Time)

Salary undisclosed

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Minute Call is a fast-growing outsourcing company providing customer support and success solutions. We help businesses manage relationships, drive retention, and optimize performance.

We’re looking for an analytical Customer Success Representative to work with US-based clients for an AI startup. This role is ideal for someone who thrives on problem-solving, enjoys working with data, and wants to grow in a startup environment.

Responsibilities
  • Onboard and support customers, ensuring they get the most value from our services.
  • Analyze reports and data to identify trends, spot opportunities, and optimize performance. SQL is a plus.
  • Proactively manage accounts, improve retention, and identify upsell opportunities.
  • Collaborate with internal teams to refine customer success processes.
What We’re Looking For
  • Strong analytical mindset with experience in data-driven decision-making.
  • Previous experience in customer success, account management, or a similar role.
  • Familiarity with SaaS or startup environments is a plus.
  • Fluent in English (Native level), both written and spoken.
  • Self-starter with a proactive and resourceful approach.
What We Offer
  • $300/month for 20 hours per week.
  • Potential to grow into a full-time role with increased pay.
  • A chance to help shape customer success operations in a growing AI company.

If you’re hungry to learn, driven by results, and eager to make an impact, apply now!

Minute Call is a fast-growing outsourcing company providing customer support and success solutions. We help businesses manage relationships, drive retention, and optimize performance.

We’re looking for an analytical Customer Success Representative to work with US-based clients for an AI startup. This role is ideal for someone who thrives on problem-solving, enjoys working with data, and wants to grow in a startup environment.

Responsibilities
  • Onboard and support customers, ensuring they get the most value from our services.
  • Analyze reports and data to identify trends, spot opportunities, and optimize performance. SQL is a plus.
  • Proactively manage accounts, improve retention, and identify upsell opportunities.
  • Collaborate with internal teams to refine customer success processes.
What We’re Looking For
  • Strong analytical mindset with experience in data-driven decision-making.
  • Previous experience in customer success, account management, or a similar role.
  • Familiarity with SaaS or startup environments is a plus.
  • Fluent in English (Native level), both written and spoken.
  • Self-starter with a proactive and resourceful approach.
What We Offer
  • $300/month for 20 hours per week.
  • Potential to grow into a full-time role with increased pay.
  • A chance to help shape customer success operations in a growing AI company.

If you’re hungry to learn, driven by results, and eager to make an impact, apply now!