Senior Account Manager
Company Description
C3 Interactive Manila Inc. is a Digital Advertising agency. It started as a systems-centric firm in Singapore in 2007 and transitioned to a service-based agency catering to Advertising Agencies. With branches in Shanghai and the Philippines, the company is a boutique agency offering strategic solutions using global tech delivered at a digital pace.
Role Description
This is a full-time hybrid role for a Senior Account Manager based in Makati, with the flexibility for some work from home. The Senior Account Manager will manage key client accounts, develop and implement strategies to meet client objectives and collaborate with internal teams to deliver exceptional results.
Qualifications
- Account Management, Client Relationship Management, and Strategic Planning skills
- Experience in digital marketing or advertising agencies
- Strong communication and negotiation skills
- Project management and organizational skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to work independently and in a team environment
- Bachelor's degree in Marketing, Business, or related field
Business Development
• Presentation of C3 Interactive Manila’s credentials to potential clients.
• Play a key role presenting at pitch presentations
• Work with other members of the group to prepare responses to Requests for Information and Requests for Proposals from potential and existing clients
• Spot opportunities for new business and actively sell the agency’s products and services
Project Management
• Plan and conduct market research for strategy development
• Develop an understanding of marketing strategies and tactics that will be appropriate
and effective for your clients
• Develop an understanding of different digital projects and its relevance to the client’s strategy
• Get involved in brand/study planning workshops
• Develop ideas briefs, feeding in research / account / marketing knowledge
• Take client briefs for assigned projects and draft marketing communications proposals for approval by the Managing Director.
• Take ownership of all accounts within your portfolio
• Brief creative and production teams in a simple, concise, yet inspiring manner,
ensuring, at all times, that they are fully aware of the client’s requirements
• Ensure that the creative and digital output matches the client’s brief and C3’s standards, as well being compliant with all the necessary legal and regulatory requirements
• Demonstrate organizational and time management skills to effectively manage work requirements
• Manage and update project tracking tools (e.g. progress reports, translation and print trackers etc.) on a daily basis
• Review and manage project timetables from the creative and production teams,
monitor progress of projects against timetables and effect timely delivery
• Create and maintain resource/reference files to assist agency team on assigned
projects in conjunction with Account Executives / Managers
• Take client feedback throughout the development process and act as an intermediary between client and agency throughout the sign-off process
• Ensure that both internal and external stakeholders involved in projects are informed
of all developments, including time, budget and delivery issues, at every stage of the sign-off process
• Ensure efficient and effective delivery of all projects, documentations, and reports.
• Identify opportunities to improve agency process and optimize profitability
Client Relationships
• Build and maintain good client relationships
• Participate actively in client calls and run and control client meetings e.g. take a central role in discussions on specific materials you are responsible for
• Meet regularly with clients’ team to plan and progress account activity
• Analyze clients’ marketing plans and advise accordingly
• Gather, share and act upon feedback from the client on campaign work to build
satisfaction, recognition of agency value and feed credentials
Company Description
C3 Interactive Manila Inc. is a Digital Advertising agency. It started as a systems-centric firm in Singapore in 2007 and transitioned to a service-based agency catering to Advertising Agencies. With branches in Shanghai and the Philippines, the company is a boutique agency offering strategic solutions using global tech delivered at a digital pace.
Role Description
This is a full-time hybrid role for a Senior Account Manager based in Makati, with the flexibility for some work from home. The Senior Account Manager will manage key client accounts, develop and implement strategies to meet client objectives and collaborate with internal teams to deliver exceptional results.
Qualifications
- Account Management, Client Relationship Management, and Strategic Planning skills
- Experience in digital marketing or advertising agencies
- Strong communication and negotiation skills
- Project management and organizational skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to work independently and in a team environment
- Bachelor's degree in Marketing, Business, or related field
Business Development
• Presentation of C3 Interactive Manila’s credentials to potential clients.
• Play a key role presenting at pitch presentations
• Work with other members of the group to prepare responses to Requests for Information and Requests for Proposals from potential and existing clients
• Spot opportunities for new business and actively sell the agency’s products and services
Project Management
• Plan and conduct market research for strategy development
• Develop an understanding of marketing strategies and tactics that will be appropriate
and effective for your clients
• Develop an understanding of different digital projects and its relevance to the client’s strategy
• Get involved in brand/study planning workshops
• Develop ideas briefs, feeding in research / account / marketing knowledge
• Take client briefs for assigned projects and draft marketing communications proposals for approval by the Managing Director.
• Take ownership of all accounts within your portfolio
• Brief creative and production teams in a simple, concise, yet inspiring manner,
ensuring, at all times, that they are fully aware of the client’s requirements
• Ensure that the creative and digital output matches the client’s brief and C3’s standards, as well being compliant with all the necessary legal and regulatory requirements
• Demonstrate organizational and time management skills to effectively manage work requirements
• Manage and update project tracking tools (e.g. progress reports, translation and print trackers etc.) on a daily basis
• Review and manage project timetables from the creative and production teams,
monitor progress of projects against timetables and effect timely delivery
• Create and maintain resource/reference files to assist agency team on assigned
projects in conjunction with Account Executives / Managers
• Take client feedback throughout the development process and act as an intermediary between client and agency throughout the sign-off process
• Ensure that both internal and external stakeholders involved in projects are informed
of all developments, including time, budget and delivery issues, at every stage of the sign-off process
• Ensure efficient and effective delivery of all projects, documentations, and reports.
• Identify opportunities to improve agency process and optimize profitability
Client Relationships
• Build and maintain good client relationships
• Participate actively in client calls and run and control client meetings e.g. take a central role in discussions on specific materials you are responsible for
• Meet regularly with clients’ team to plan and progress account activity
• Analyze clients’ marketing plans and advise accordingly
• Gather, share and act upon feedback from the client on campaign work to build
satisfaction, recognition of agency value and feed credentials