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Compliance Manager
You Lead the Way. We’ve Got Your Back.
#10th in Fortune Magazine’s 2025 World’s Most Admired Companies
#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers
#1st for Digital Experiences in J.D. Power U.S. Study 2024
#1st in Fortune’s Best Workplaces in Financial Services and Insurance 2024
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
This position will be responsible for all legal entity compliance matters in Philippines. This includes maintaining the effectiveness of regulatory compliance programs in line with Philippines regulatory requirements and expectations. This position will be the primary liaison with the key regulators in the market, develop up-to-date local compliance policies and procedures, conduct training to the employees, incorporate the latest regulatory requirements in rapidly changing business & regulatory environment and provide compliance advice to the business.
Success to this position requires an in-depth understanding of Philippines regulatory regimes and pertinent regulatory requirements, maintain a strong relationship with the business groups and SMEs / keys stakeholders within / outside Philippines on local regulatory requirements, while having good understanding of the implication to business operations.
The position reports into the Director of Compliance
Job responsibilities include:
- Legal Entity (L.E.) Compliance risk officer
- Provides 2nd line oversight to Philippines legal entity compliance risk - strategizes/develops compliance programs, policies and procedures, drives compliance risk assessments
- Leads compliance monitoring and testing activities
- Coordinates and conducts L.E. compliance-related training
- Helps drive culture of compliance through effective communications
- Provides effective challenge to 1st line L.E. SMEs – creates an L.E. Health of Compliance Dashboard to provide an early warning to the L.E’s board and leadership
- Advises on L.E. compliance related regulatory matters and L.E. compliance gaps impacting Amex Philippines in collaboration with the relevant SMEs
- Respective SME continues to maintain relationships with and interfaces with key local regulators (such as PEZA, BOI, DOLE, SSS, etc.). L.E. Compliance manager provides compliance oversight and effective challenge to respective first line functions
- Compliance oversight of regulatory reporting, regulatory requests or issues
- Develops a Health of Compliance Dashboard for appropriate and timely escalation of compliance issues into the local risk and governance committees.
- Maintains governance for all existing and new local regulations, working with the relevant SMEs for timely compliance of requirements
- Provide compliance support and compliance reporting to local risk and senior management governance committees
- Understands new regulations and working with different functions to update or set-up processes to ensure compliance (e.g., General Counsel’s Office, Tax, Country Manager’s Office, Real Estate, Colleague Experience Group, etc); includes understanding of global internal processes
- First line will continue to own regulatory exams and related reviews. L.E. Compliance manager will provide compliance leadership, oversight and support
- Serves as the official designated Data Privacy Officer; Sets-up programs according to requirements by the National Privacy Commission (“NPC”); Maintains relationship with NPC
- Minimum 8 years of direct regulatory compliance or legal experience in Philippines. Professional certifications or Diplomas in compliance will be advantageous.
- Strong understanding of the Philippines regulatory requirements for a servicing hub (Financial or BPO Industry)
- Experience in dealing with the regulators on compliance matters
- Experience and proven success record with leading regulatory implementation projects.
- Problem solver and experience with assisting the business with implementation and resolving issues.
- Deep and proven understanding of local regulations and how regulatory agencies operate
- Knowledgeable of legal requirements, industry practices and professional ethics
- Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
- Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
- Work From Home Requirements:
- Must have at least 25 mbps internet connection plan / speed
- Must have a private & quiet area to work at home
- Must have at least 25 mbps internet connection plan / speed
- American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at American Express
Compliance Manager
You Lead the Way. We’ve Got Your Back.
#10th in Fortune Magazine’s 2025 World’s Most Admired Companies
#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers
#1st for Digital Experiences in J.D. Power U.S. Study 2024
#1st in Fortune’s Best Workplaces in Financial Services and Insurance 2024
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
This position will be responsible for all legal entity compliance matters in Philippines. This includes maintaining the effectiveness of regulatory compliance programs in line with Philippines regulatory requirements and expectations. This position will be the primary liaison with the key regulators in the market, develop up-to-date local compliance policies and procedures, conduct training to the employees, incorporate the latest regulatory requirements in rapidly changing business & regulatory environment and provide compliance advice to the business.
Success to this position requires an in-depth understanding of Philippines regulatory regimes and pertinent regulatory requirements, maintain a strong relationship with the business groups and SMEs / keys stakeholders within / outside Philippines on local regulatory requirements, while having good understanding of the implication to business operations.
The position reports into the Director of Compliance
Job responsibilities include:
- Legal Entity (L.E.) Compliance risk officer
- Provides 2nd line oversight to Philippines legal entity compliance risk - strategizes/develops compliance programs, policies and procedures, drives compliance risk assessments
- Leads compliance monitoring and testing activities
- Coordinates and conducts L.E. compliance-related training
- Helps drive culture of compliance through effective communications
- Provides effective challenge to 1st line L.E. SMEs – creates an L.E. Health of Compliance Dashboard to provide an early warning to the L.E’s board and leadership
- Advises on L.E. compliance related regulatory matters and L.E. compliance gaps impacting Amex Philippines in collaboration with the relevant SMEs
- Respective SME continues to maintain relationships with and interfaces with key local regulators (such as PEZA, BOI, DOLE, SSS, etc.). L.E. Compliance manager provides compliance oversight and effective challenge to respective first line functions
- Compliance oversight of regulatory reporting, regulatory requests or issues
- Develops a Health of Compliance Dashboard for appropriate and timely escalation of compliance issues into the local risk and governance committees.
- Maintains governance for all existing and new local regulations, working with the relevant SMEs for timely compliance of requirements
- Provide compliance support and compliance reporting to local risk and senior management governance committees
- Understands new regulations and working with different functions to update or set-up processes to ensure compliance (e.g., General Counsel’s Office, Tax, Country Manager’s Office, Real Estate, Colleague Experience Group, etc); includes understanding of global internal processes
- First line will continue to own regulatory exams and related reviews. L.E. Compliance manager will provide compliance leadership, oversight and support
- Serves as the official designated Data Privacy Officer; Sets-up programs according to requirements by the National Privacy Commission (“NPC”); Maintains relationship with NPC
- Minimum 8 years of direct regulatory compliance or legal experience in Philippines. Professional certifications or Diplomas in compliance will be advantageous.
- Strong understanding of the Philippines regulatory requirements for a servicing hub (Financial or BPO Industry)
- Experience in dealing with the regulators on compliance matters
- Experience and proven success record with leading regulatory implementation projects.
- Problem solver and experience with assisting the business with implementation and resolving issues.
- Deep and proven understanding of local regulations and how regulatory agencies operate
- Knowledgeable of legal requirements, industry practices and professional ethics
- Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
- Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
- Work From Home Requirements:
- Must have at least 25 mbps internet connection plan / speed
- Must have a private & quiet area to work at home
- Must have at least 25 mbps internet connection plan / speed
- American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at American Express