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Claims Administrator

  • Full Time, onsite
  • Arch Global Services (Philippines) Inc.
  • Quezon City, Philippines
Salary undisclosed

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The Claims Administrator is responsible for the triaging, identification and allocation of incoming claims related correspondence and assisting the Claims team as required with tasks including, but not limited to, processing reinsurance claims, claims reporting, and document management.

Responsibilities

  • Analyze initial claim notifications, including coverage verification and associated checks
  • Update existing claims and process them into the Company’s systems
  • Booking transactions into the Company’s system
  • Process claims payments including providing supporting information
  • Maintain Company’s electronic claims files
  • Review and verify broker statements
  • Quarterly review of claims balances in aged receivable reports
  • Liaise with Underwriters and Brokers as required
  • Other claims processing and tasks as required
  • Participate in ad-hoc projects and initiatives as required

Required Skills/Experience

  • A minimum of 2 years of experience with relevant insurance/reinsurance claims
  • Ability to analyze reports, interpret reinsurance contract language
  • Ability to analyze coverage under insurance and reinsurance contract
  • Strong organizational and mathematical skills
  • Ability to multi-task
  • Proficient in using Microsoft Office products
  • Ability to provide clear written reports and analysis of claims and coverage issues
  • Ability to process claims into the system in a timely manner and with attention to detail
  • Proficient in spoken and written English, any additional language is a plus.
  • Proven ability to communicate effectively with individuals at all levels and in all areas of the organization, as well as with outside contacts
  • A strong work ethic and the ability to take initiative and work with minimal supervision

Education

Bachelors degree
The Claims Administrator is responsible for the triaging, identification and allocation of incoming claims related correspondence and assisting the Claims team as required with tasks including, but not limited to, processing reinsurance claims, claims reporting, and document management.

Responsibilities

  • Analyze initial claim notifications, including coverage verification and associated checks
  • Update existing claims and process them into the Company’s systems
  • Booking transactions into the Company’s system
  • Process claims payments including providing supporting information
  • Maintain Company’s electronic claims files
  • Review and verify broker statements
  • Quarterly review of claims balances in aged receivable reports
  • Liaise with Underwriters and Brokers as required
  • Other claims processing and tasks as required
  • Participate in ad-hoc projects and initiatives as required

Required Skills/Experience

  • A minimum of 2 years of experience with relevant insurance/reinsurance claims
  • Ability to analyze reports, interpret reinsurance contract language
  • Ability to analyze coverage under insurance and reinsurance contract
  • Strong organizational and mathematical skills
  • Ability to multi-task
  • Proficient in using Microsoft Office products
  • Ability to provide clear written reports and analysis of claims and coverage issues
  • Ability to process claims into the system in a timely manner and with attention to detail
  • Proficient in spoken and written English, any additional language is a plus.
  • Proven ability to communicate effectively with individuals at all levels and in all areas of the organization, as well as with outside contacts
  • A strong work ethic and the ability to take initiative and work with minimal supervision

Education

Bachelors degree