Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Representative

Salary undisclosed
Checking job availability...
Original
Simplified
Duties And Responsibilities
  • Respond to customer questions and concerns via phone, email, chat or social media.
  • Address and resolve customer complaints and concerns in a timely and professional manner.
  • Provide information about promos and services.
  • Take reservations details and oversee delivery and payment.
  • Follow up with customers to ensure issues are resolved.
  • Collect feedback from customers are respond to reviews.
  • Create content to help customers.
  • Keep accurate records of customer interactions and transactions.
  • Handle customer complaints and escalated inquiries, and ensure customer satisfaction.
  • Provide information about hotels and services, and recommend products that fit customers' needs.
  • Document customer interactions and follow up with customers to see how solutions worked.
  • Direct customers to the appropriate resources.
  • Flexible Time
  • Respond quickly to all customer feedback.
  • Handle 3 properties VS Hotel, Victoria Sports and Victoria Skin.
  • Can do flexible work, such as reservations, chat support and answering the phone.
  • Acknowleding and resolving customer complaints.
  • Clear communication, active listening and persuasive speaking skills.
  • The ability to remain patient/
  • Identify opportunities to upsell or cross-sell products and services.

Qualifications, Skills And Experience
  • Bachelor's degree in Hospitality, or any related field.
  • At least one to two years of experience in customer service or a related field.
  • Fluent in English or the language of the account.
  • Listen to customers an understand their needs.
  • Must be able to communicate clearlt both verbally and in writing.
  • Must be a confident speaker.
Duties And Responsibilities
  • Respond to customer questions and concerns via phone, email, chat or social media.
  • Address and resolve customer complaints and concerns in a timely and professional manner.
  • Provide information about promos and services.
  • Take reservations details and oversee delivery and payment.
  • Follow up with customers to ensure issues are resolved.
  • Collect feedback from customers are respond to reviews.
  • Create content to help customers.
  • Keep accurate records of customer interactions and transactions.
  • Handle customer complaints and escalated inquiries, and ensure customer satisfaction.
  • Provide information about hotels and services, and recommend products that fit customers' needs.
  • Document customer interactions and follow up with customers to see how solutions worked.
  • Direct customers to the appropriate resources.
  • Flexible Time
  • Respond quickly to all customer feedback.
  • Handle 3 properties VS Hotel, Victoria Sports and Victoria Skin.
  • Can do flexible work, such as reservations, chat support and answering the phone.
  • Acknowleding and resolving customer complaints.
  • Clear communication, active listening and persuasive speaking skills.
  • The ability to remain patient/
  • Identify opportunities to upsell or cross-sell products and services.

Qualifications, Skills And Experience
  • Bachelor's degree in Hospitality, or any related field.
  • At least one to two years of experience in customer service or a related field.
  • Fluent in English or the language of the account.
  • Listen to customers an understand their needs.
  • Must be able to communicate clearlt both verbally and in writing.
  • Must be a confident speaker.