Epicareer Might not Working Properly
Learn More

Emergency Care Coordinator

Salary undisclosed

Checking job availability...

Original
Simplified

As an ER Care Navigator, you are:

  • Responsible for ensuring efficient utilization of emergency room (ER) resources by collaborating with hospital ER staff to assess case urgency
  • Managing LOA issuance and redirection when appropriate
  • Addressing inquiries and concerns related to ER services
  • Delivering clear explanations of benefits to members
  • Supporting steerage and primary care network (PCN) initiatives to enhance healthcare efficiency and member experience.

Professional Qualification:

  • at least 5 years experience in customer service role
  • Preferred industry: Healthcare, Insurance, Pharmaceuticals, FMCG, or any service-oriented industry
  • Strong leadershipŁ« organizational and problem-solving skills

As an ER Care Navigator, you are:

  • Responsible for ensuring efficient utilization of emergency room (ER) resources by collaborating with hospital ER staff to assess case urgency
  • Managing LOA issuance and redirection when appropriate
  • Addressing inquiries and concerns related to ER services
  • Delivering clear explanations of benefits to members
  • Supporting steerage and primary care network (PCN) initiatives to enhance healthcare efficiency and member experience.

Professional Qualification:

  • at least 5 years experience in customer service role
  • Preferred industry: Healthcare, Insurance, Pharmaceuticals, FMCG, or any service-oriented industry
  • Strong leadershipŁ« organizational and problem-solving skills