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Accounts Receivable Analyst (Collections)

Salary undisclosed

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Job Description:

  • Responding to external and internal customer requests via phone and email in a faced-paced, highly complex environment
  • Independently collect past due invoices by contacting customers via phone, email or portal
  • Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
  • Advanced organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment
  • Process daily and/or month-end Account reconciliations - spread sheets such as daily cash log
  • Cash Application of payments to customer’s accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
  • Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company
  • Preparation of weekly aging report and prioritize accounts based on overdue status
  • Account review for credit releases
  • Negotiate payment plans

Qualifications:

  • Graduate of Finance, Accountancy/Business related courses with AR/Collections experience
  • Open to undergraduates with Collections or Accounts Receivables experience!
  • Minimum 2 years of Collections and/or Accounts Receivables Experience
  • Willingness to work onsite
  • Must be amenable to work on Night shift

Job Description:

  • Responding to external and internal customer requests via phone and email in a faced-paced, highly complex environment
  • Independently collect past due invoices by contacting customers via phone, email or portal
  • Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
  • Advanced organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment
  • Process daily and/or month-end Account reconciliations - spread sheets such as daily cash log
  • Cash Application of payments to customer’s accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
  • Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company
  • Preparation of weekly aging report and prioritize accounts based on overdue status
  • Account review for credit releases
  • Negotiate payment plans

Qualifications:

  • Graduate of Finance, Accountancy/Business related courses with AR/Collections experience
  • Open to undergraduates with Collections or Accounts Receivables experience!
  • Minimum 2 years of Collections and/or Accounts Receivables Experience
  • Willingness to work onsite
  • Must be amenable to work on Night shift