Your Role
The Operational Transformation Officer supports the Business Process Management Head and Process Assurance Head to meet the established standards set by the Sector. When the incumbent is in the course of performing process assurance activities, the TS Officer may be required to perform process improvement initiatives to support the Business Process Management Head as part of the Sector’s continuous improvement agenda.
How you will contribute
- Regular process review of SPI review cycle, Risk and Control Self-Assessment, Incident Management Review, Key Risk Indicator Monitoring, MIS / Operational Performance Reports, and Outcome Measurement
- Assuring the quality of Risk and Control Self-Assessment, Incident Management Review, and Key Risk Indicator Monitoring
What we are looking for
- Bachelor’s degree in Business, Industrial Engineering
- Has an experience with end-to-end process review and change management
- Demonstrated knowledge of testing best practices, version control practices and defect management practice
- Banking experience is an advantage
- Knowledgeable in MS Office proficiency, process design and mapping, and Time and Motion Study
Your Role
The Operational Transformation Officer supports the Business Process Management Head and Process Assurance Head to meet the established standards set by the Sector. When the incumbent is in the course of performing process assurance activities, the TS Officer may be required to perform process improvement initiatives to support the Business Process Management Head as part of the Sector’s continuous improvement agenda.
How you will contribute
- Regular process review of SPI review cycle, Risk and Control Self-Assessment, Incident Management Review, Key Risk Indicator Monitoring, MIS / Operational Performance Reports, and Outcome Measurement
- Assuring the quality of Risk and Control Self-Assessment, Incident Management Review, and Key Risk Indicator Monitoring
What we are looking for
- Bachelor’s degree in Business, Industrial Engineering
- Has an experience with end-to-end process review and change management
- Demonstrated knowledge of testing best practices, version control practices and defect management practice
- Banking experience is an advantage
- Knowledgeable in MS Office proficiency, process design and mapping, and Time and Motion Study
| Size | More than 250 |
| Industry | Diversified Banks |
| Location | Malaysia |
| Founded | 31 May 1960 |