Ecommerce Specialist | Customer Service Representative
Answer800 is a company specializing in e-commerce support, offering customer service through phone, chat, and email. It helps businesses manage inquiries, provide technical assistance, and handle administrative tasks across platforms like Amazon, eBay, Walmart, and Shopify. The company's goal is to enhance customer satisfaction and contribute to business success.
About the Role:Do you enjoy assisting customers and excel in a dynamic work environment? We are seeking a dedicated and customer-focused Customer Support Representative to join our team. As the first point of contact, you will deliver professional, efficient, and friendly support to customers.
Preferred Qualifications:- Experience working with e-commerce platforms such as Amazon, eBay, Walmart, and Shopify.
- Understanding of popular product categories sold on online marketplaces.
- Familiarity with order management systems and troubleshooting processes.
- Permanent work-from-home opportunity
- Fixed schedule with weekends off*
- Competitive salary: $420 - $550 per month, plus performance-based incentives
- Career growth opportunities
- Complete the application form.
- Ensure you provide all required details, including a voice recording, resume, and Skype ID.
- Recruiters will review and assess applications.
- Shortlisted candidates will be contacted via Skype.
- Stay available on Skype for interviews and updates.
Answer800 is a company specializing in e-commerce support, offering customer service through phone, chat, and email. It helps businesses manage inquiries, provide technical assistance, and handle administrative tasks across platforms like Amazon, eBay, Walmart, and Shopify. The company's goal is to enhance customer satisfaction and contribute to business success.
About the Role:Do you enjoy assisting customers and excel in a dynamic work environment? We are seeking a dedicated and customer-focused Customer Support Representative to join our team. As the first point of contact, you will deliver professional, efficient, and friendly support to customers.
Preferred Qualifications:- Experience working with e-commerce platforms such as Amazon, eBay, Walmart, and Shopify.
- Understanding of popular product categories sold on online marketplaces.
- Familiarity with order management systems and troubleshooting processes.
- Permanent work-from-home opportunity
- Fixed schedule with weekends off*
- Competitive salary: $420 - $550 per month, plus performance-based incentives
- Career growth opportunities
- Complete the application form.
- Ensure you provide all required details, including a voice recording, resume, and Skype ID.
- Recruiters will review and assess applications.
- Shortlisted candidates will be contacted via Skype.
- Stay available on Skype for interviews and updates.