Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Help Desk Support Specialist

Salary undisclosed
Checking job availability...
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Job Title: Support Desk Role (Level 1 - WordPress & Email Support)

Company: My Virtual Mate

Work Type: Full-time (Remote)

Work Hours: 9 AM - 5 PM Melbourne Time (with a 30-minute Paid lunch break).

About the Role

We are looking for a Level 1 Support Desk Agent to provide friendly and efficient technical support for WordPress and email-related queries. You’ll be the first point of contact for our customers, helping them troubleshoot issues, update WordPress sites, and manage basic email support tasks.

Key Responsibilities

Provide Level 1 support for WordPress sites and email accounts

Handle tickets efficiently using Zendesk

Assist with WordPress content edits and basic troubleshooting

Test WordPress sites after plugin updates to ensure functionality

Perform basic email support tasks like logging into accounts and resetting passwords

Track tasks and progress in ClickUp

Join a weekly meeting with the Support Desk Manager

Confidently answer occasional phone calls (approx. 1 per day)

Requirements

Experience with Zendesk or similar help desk tools

Basic WordPress knowledge (editing, testing plugins, troubleshooting)

Comfortable troubleshooting email login issues and password resets

Familiarity with ClickUp (or similar project management tools)

Strong written and verbal English communication skills

Confident speaking with customers over the phone

Ability to work independently and manage time effectively

WORK FROM HOME REQUIREMENTS :

  • Minimum 10 MBPS internet connection.
  • Backup internet connection (postpaid or prepaid).
  • Laptop or desktop with updated operating systems (at least core i5 or higher).
  • Backup laptop or desktop (at least core i5 or higher).
  • Headset with microphone for clear communication.
  • Willingness to use Time Doctor for monitoring.
  • Maintain a noise-free work environment during working hours.
  • Must not be currently employed full time elsewhere.

Job Title: Support Desk Role (Level 1 - WordPress & Email Support)

Company: My Virtual Mate

Work Type: Full-time (Remote)

Work Hours: 9 AM - 5 PM Melbourne Time (with a 30-minute Paid lunch break).

About the Role

We are looking for a Level 1 Support Desk Agent to provide friendly and efficient technical support for WordPress and email-related queries. You’ll be the first point of contact for our customers, helping them troubleshoot issues, update WordPress sites, and manage basic email support tasks.

Key Responsibilities

✅ Provide Level 1 support for WordPress sites and email accounts

✅ Handle tickets efficiently using Zendesk

✅ Assist with WordPress content edits and basic troubleshooting

✅ Test WordPress sites after plugin updates to ensure functionality

✅ Perform basic email support tasks like logging into accounts and resetting passwords

✅ Track tasks and progress in ClickUp

✅ Join a weekly meeting with the Support Desk Manager

✅ Confidently answer occasional phone calls (approx. 1 per day)

Requirements

✔️ Experience with Zendesk or similar help desk tools

✔️ Basic WordPress knowledge (editing, testing plugins, troubleshooting)

✔️ Comfortable troubleshooting email login issues and password resets

✔️ Familiarity with ClickUp (or similar project management tools)

✔️ Strong written and verbal English communication skills

✔️ Confident speaking with customers over the phone

✔️ Ability to work independently and manage time effectively

WORK FROM HOME REQUIREMENTS :

  • Minimum 10 MBPS internet connection.
  • Backup internet connection (postpaid or prepaid).
  • Laptop or desktop with updated operating systems (at least core i5 or higher).
  • Backup laptop or desktop (at least core i5 or higher).
  • Headset with microphone for clear communication.
  • Willingness to use Time Doctor for monitoring.
  • Maintain a noise-free work environment during working hours.
  • Must not be currently employed full time elsewhere.