ACE Luzon - IT Internship 2025
- Internship, onsite
- Concentrix Limited Company
- Quezon City, Philippines
Salary undisclosed
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Job Title
ACE Luzon - IT Internship 2025
Job Description
IT Operations will be representing IT in front of Site Leaders, he is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and software.
Essential Functions/Core Responsibilities
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.
Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.
Identifies key issues and patterns from partial/conflicting data.
Takes a broad perspective to problems and spots new, less obvious solutions.
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
Job Title
ACE Luzon - IT Internship 2025
Job Description
IT Operations will be representing IT in front of Site Leaders, he is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and software.
Essential Functions/Core Responsibilities
- Represents IT in front of Site Leaders.
- Coordinates as smart hands with different portfolio and engineering workgroups
- Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes
- Perform hardware and software upgrades to peripheral equipment
- Attend to break/fix engagement as required by Situation Management for technology related problems
- Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
- Perform site maintenance and safety checks of assigned equipment
- Perform checks and ensure that antivirus definition, Microsoft patches are updated.
- Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner.
- Performs\Tests backup for the onsite servers.
- Security analyst and applying Security control and providing Local Security analysis (SEP, Network capture, ….)
- Local Change Management for Infrastructure, Application and Security
- Remote Application and software Management
- Business continuity plan testing and recommendation
- Responsible for control and manage of all IT and Infrastructure room (Genset, UPS and IT Room)
- Analyse WIFI intrusion with CDOC, manage WIFI access and PW
- Manage the Video Conference Room (access control)
- Clients and CNX application implementation
- CNX Local Bots and automation implementation
- Support Network Data and Voice implementation.
- Experience working within an IT help desk environment working to targets
- Good Technical Skills as it relates to multi-user operating system, hardware and software tools, including installation, configuration, and maintenance
- Strong communication skills, both written and verbal (English Language)
- Demonstrated ability to multi-task and meet timelines on deliverables
- Self-starter, sense of urgency, and works well under pressure
- Strong attention to detail
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.
Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.
Identifies key issues and patterns from partial/conflicting data.
Takes a broad perspective to problems and spots new, less obvious solutions.
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
Apply Now
Job Title
ACE Luzon - IT Internship 2025
Job Description
IT Operations will be representing IT in front of Site Leaders, he is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and software.
Essential Functions/Core Responsibilities
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.
Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.
Identifies key issues and patterns from partial/conflicting data.
Takes a broad perspective to problems and spots new, less obvious solutions.
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
Job Title
ACE Luzon - IT Internship 2025
Job Description
IT Operations will be representing IT in front of Site Leaders, he is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and software.
Essential Functions/Core Responsibilities
- Represents IT in front of Site Leaders.
- Coordinates as smart hands with different portfolio and engineering workgroups
- Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes
- Perform hardware and software upgrades to peripheral equipment
- Attend to break/fix engagement as required by Situation Management for technology related problems
- Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
- Perform site maintenance and safety checks of assigned equipment
- Perform checks and ensure that antivirus definition, Microsoft patches are updated.
- Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner.
- Performs\Tests backup for the onsite servers.
- Security analyst and applying Security control and providing Local Security analysis (SEP, Network capture, ….)
- Local Change Management for Infrastructure, Application and Security
- Remote Application and software Management
- Business continuity plan testing and recommendation
- Responsible for control and manage of all IT and Infrastructure room (Genset, UPS and IT Room)
- Analyse WIFI intrusion with CDOC, manage WIFI access and PW
- Manage the Video Conference Room (access control)
- Clients and CNX application implementation
- CNX Local Bots and automation implementation
- Support Network Data and Voice implementation.
- Experience working within an IT help desk environment working to targets
- Good Technical Skills as it relates to multi-user operating system, hardware and software tools, including installation, configuration, and maintenance
- Strong communication skills, both written and verbal (English Language)
- Demonstrated ability to multi-task and meet timelines on deliverables
- Self-starter, sense of urgency, and works well under pressure
- Strong attention to detail
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.
Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.
Identifies key issues and patterns from partial/conflicting data.
Takes a broad perspective to problems and spots new, less obvious solutions.
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now