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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Team Lead

  • Full Time, onsite
  • Behavior Education Services Team (BEST)
  • Philippines, Philippines
Salary undisclosed
Checking job availability...
Original
Simplified

BACK-OFFICE OPERATIONS Team Leader Job Description

SUMMARY OF FUNCTIONS

Back-Office Operations Team Leader: supervise daily back-office operations and staff to achieve efficiency and cost-effectiveness at a lead/supervisory level. Will ensure that technology is utilized effectively and that staff are well-organized and productive.

An excellent Back-Office Operations Team Leader must be an organized, reliable and results-driven professional with 2yrs strong experience. They must have a sound mind to solve problems on the spot with the help of the Back Office Operations Manager. As a back-office operations team leader, you must also have above average customer service and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Develop objectives with guidance from Operations Manager for the back-office’s day-to-day activities

· Supervise and ensure sound performance of day-to-day activities of staffs with support from Back Office Operations Manager

· Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) with guidance and support of Operations Manager

· Collect and analyze operational statistics to submit and check by Operations Manager

· Coach and provide secondary training to personnel to maintain operational standards as required by Operations Manager

· Supervise performance of personnel with key metrics using KPI systems as instructed by Operations Manager

· Prepare reports for different departments or upper management as instructed and guided by Operations Manager

REQUIREMENTS AND QUALIFICATIONS

· Proven experience in BPO, Call Center, Operations or Logistics minimum of 2 yrs in supervisory function total experience must not be lower than 5 yrs

· Experience in customer service is required

· Knowledge of performance evaluation and KPI systems, minimum of 2 yrs

· Solid understanding of reporting procedures

· Proficient in MS Word and Excel

· Outstanding communication and interpersonal skills

· Excellent organizational and supervisory skills with a problem-solving ability

· Positive and patient

· High school diploma or equivalent; Higher degree in a relevant discipline will be preferred

· Experience supporting/handling USA clients is a plus minimum of 2yrs

· Amenable to permanent work from home setup, remote contractor agreement

BACK-OFFICE OPERATIONS Team Leader Job Description

SUMMARY OF FUNCTIONS

Back-Office Operations Team Leader: supervise daily back-office operations and staff to achieve efficiency and cost-effectiveness at a lead/supervisory level. Will ensure that technology is utilized effectively and that staff are well-organized and productive.

An excellent Back-Office Operations Team Leader must be an organized, reliable and results-driven professional with 2yrs strong experience. They must have a sound mind to solve problems on the spot with the help of the Back Office Operations Manager. As a back-office operations team leader, you must also have above average customer service and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Develop objectives with guidance from Operations Manager for the back-office’s day-to-day activities

· Supervise and ensure sound performance of day-to-day activities of staffs with support from Back Office Operations Manager

· Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) with guidance and support of Operations Manager

· Collect and analyze operational statistics to submit and check by Operations Manager

· Coach and provide secondary training to personnel to maintain operational standards as required by Operations Manager

· Supervise performance of personnel with key metrics using KPI systems as instructed by Operations Manager

· Prepare reports for different departments or upper management as instructed and guided by Operations Manager

REQUIREMENTS AND QUALIFICATIONS

· Proven experience in BPO, Call Center, Operations or Logistics minimum of 2 yrs in supervisory function total experience must not be lower than 5 yrs

· Experience in customer service is required

· Knowledge of performance evaluation and KPI systems, minimum of 2 yrs

· Solid understanding of reporting procedures

· Proficient in MS Word and Excel

· Outstanding communication and interpersonal skills

· Excellent organizational and supervisory skills with a problem-solving ability

· Positive and patient

· High school diploma or equivalent; Higher degree in a relevant discipline will be preferred

· Experience supporting/handling USA clients is a plus minimum of 2yrs

· Amenable to permanent work from home setup, remote contractor agreement