Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Help Desk Support Specialist

Salary undisclosed
Checking job availability...
Original
Simplified

This Level 2 Helpdesk role, reporting directly to the AU Client, focuses on providing technical support to business sector clients, handling inquiries, and contributing to project delivery.

The ideal candidate should be proficient in Microsoft 365 and Windows technologies, with the ability to troubleshoot diverse end-user issues. This role also includes exposure to Level 3 support tasks, requiring strong IT problem-solving skills.

Key Responsibilities:

  • Provide technical recommendations that align with customer requirements, shifting from a break-fix model to a solution-focused approach.
  • Diagnose and resolve Level 2 and Level 3 faults for in-scope technologies.
  • Escalate complex issues by creating tickets for Level 3 support.
  • Monitor and manage customer incidents, requests, and tasks, ensuring SLA targets are met.
  • Design, build, and support new infrastructure technologies and services.
  • Follow ITIL frameworks to minimize customer-impacting incidents.
  • Maintain up-to-date documentation and procedures.
  • Provide on-site (deskside) support as needed.
  • Handle escalations from Level 1 support.
  • Deliver technical support across the organization, ensuring structured problem-solving and effective solutions.

Desirable Skills & Experience:

  • At least 3 years of Support Experience
  • Windows and macOS operating systems.
  • Microsoft 365 administration.
  • Datto backup solutions.
  • Multi-cloud experience (Azure/Azure AD).
  • Azure/Microsoft Teams Voice experience (highly regarded).

Work Schedule: 8:00 AM - 5:00 PM (AU Eastern Time) | 6:00 AM - 3:00 PM (PH Time)

Employment Type: Full-time, Onsite

Why Join Us?

At Staff Domain, we are revolutionizing the way businesses leverage global talent. As part of our team, you'll be immersed in a dynamic, fast-growing environment where innovation, collaboration, and career development thrive.

Perks & Benefits:

  • HMO, Dental, and Life Insurance for you and one dependent from day one (option to enroll additional dependents).
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves convertible to cash on your anniversary).
  • Exciting Employee Engagement Activities including Year-End Parties, Family Days, Team Building, and more!

At Staff Domain, we invest in our people and provide exceptional career growth opportunities. If you’re looking for a workplace that values your skills and offers a supportive culture, join us as we shape the future of global staffing solutions!

This Level 2 Helpdesk role, reporting directly to the AU Client, focuses on providing technical support to business sector clients, handling inquiries, and contributing to project delivery.

The ideal candidate should be proficient in Microsoft 365 and Windows technologies, with the ability to troubleshoot diverse end-user issues. This role also includes exposure to Level 3 support tasks, requiring strong IT problem-solving skills.

Key Responsibilities:

  • Provide technical recommendations that align with customer requirements, shifting from a break-fix model to a solution-focused approach.
  • Diagnose and resolve Level 2 and Level 3 faults for in-scope technologies.
  • Escalate complex issues by creating tickets for Level 3 support.
  • Monitor and manage customer incidents, requests, and tasks, ensuring SLA targets are met.
  • Design, build, and support new infrastructure technologies and services.
  • Follow ITIL frameworks to minimize customer-impacting incidents.
  • Maintain up-to-date documentation and procedures.
  • Provide on-site (deskside) support as needed.
  • Handle escalations from Level 1 support.
  • Deliver technical support across the organization, ensuring structured problem-solving and effective solutions.

Desirable Skills & Experience:

  • At least 3 years of Support Experience
  • Windows and macOS operating systems.
  • Microsoft 365 administration.
  • Datto backup solutions.
  • Multi-cloud experience (Azure/Azure AD).
  • Azure/Microsoft Teams Voice experience (highly regarded).

Work Schedule: 8:00 AM - 5:00 PM (AU Eastern Time) | 6:00 AM - 3:00 PM (PH Time)

Employment Type: Full-time, Onsite

Why Join Us?

At Staff Domain, we are revolutionizing the way businesses leverage global talent. As part of our team, you'll be immersed in a dynamic, fast-growing environment where innovation, collaboration, and career development thrive.

Perks & Benefits:

  • HMO, Dental, and Life Insurance for you and one dependent from day one (option to enroll additional dependents).
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves convertible to cash on your anniversary).
  • Exciting Employee Engagement Activities including Year-End Parties, Family Days, Team Building, and more!

At Staff Domain, we invest in our people and provide exceptional career growth opportunities. If you’re looking for a workplace that values your skills and offers a supportive culture, join us as we shape the future of global staffing solutions!