Document Management Specialist

The Case and Document Management Specialist is responsible for assisting vendors on their submission of billing invoice and identifying exceptions, discrepancies and adjustments affecting immediate posting and subsequent payment.

Responsibilities:

• Reviews vendor documents for correctness and completeness.
• Assumes ownership for the coordination, investigation and documentation of vendor issues.
• Accepts calls and manages inquiries from vendors on billing invoice status and schedule of payments.
• Organizes and manages vendor and employee documents either for archiving or retrieval.
• Organizes and prepares documents for the audits and review of vendor and employee payables.
• Participates in projects on systems and process improvements.
• Provides support and assistance on Cash and Treasury reconciliations.
• Maintain the highest ethical and integrity standards in all internal and external dealings and internal and external relationships.

Requirements:

• Must be a college graduate with a degree in any Business courses.
• Must have a minimum of two to three (2 to 3) years or relevant experience in BPO/ Shared Service environment using SAP.
• Mush have two (2) years experience in Operations Delivery Center.
• Must be knowledgeable in using SAP and Microsoft Office.
• Must have knowledge in Data/ Document Analysis, Accounts Payable Operation, Customer Management Operation, Case Management and Document Management.

The Case and Document Management Specialist is responsible for assisting vendors on their submission of billing invoice and identifying exceptions, discrepancies and adjustments affecting immediate posting and subsequent payment.

Responsibilities:

• Reviews vendor documents for correctness and completeness.
• Assumes ownership for the coordination, investigation and documentation of vendor issues.
• Accepts calls and manages inquiries from vendors on billing invoice status and schedule of payments.
• Organizes and manages vendor and employee documents either for archiving or retrieval.
• Organizes and prepares documents for the audits and review of vendor and employee payables.
• Participates in projects on systems and process improvements.
• Provides support and assistance on Cash and Treasury reconciliations.
• Maintain the highest ethical and integrity standards in all internal and external dealings and internal and external relationships.

Requirements:

• Must be a college graduate with a degree in any Business courses.
• Must have a minimum of two to three (2 to 3) years or relevant experience in BPO/ Shared Service environment using SAP.
• Mush have two (2) years experience in Operations Delivery Center.
• Must be knowledgeable in using SAP and Microsoft Office.
• Must have knowledge in Data/ Document Analysis, Accounts Payable Operation, Customer Management Operation, Case Management and Document Management.