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Job Type: Full Time
Location: Manila, Remote
Reporting to: Team Lead - Operations, Manila
Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams.
From there, we have established ourselves as a global influence with offices in Toronto, Vancouver, Los Angeles, Sydney, and Manila. While the travel industry endured major challenges, our strong foundations allowed Goway to forge ahead. We continually innovated, invested in new technology, and challenged the status quo.
Still owned and operated by Bruce, with the support of his leadership board, our mission has always been to help our clients realize their travel dreams. Today, we are an industry-leading, global travel company with over 600 employees. Our team of experts utilizes cutting-edge technology to tailor-make 4 and 5-star travel experiences in over 100 countries around the world.
At Goway Travel, we're not just a company; we're a family of dreamers and doers, inspired by our founder’s incredible journey. He didn't just follow a career path; he followed his heart, and in doing so, he built a company that helps others follow theirs.
If you’re passionate about travel and innovation, we invite you to be a part of our exciting journey!
The Role
The Operations Coordinator role works under INA Prime Solutions, Goway Travel Ltd.'s BPO line of business in Manila. In this role, you will play a crucial part in ensuring seamless travel reservation processes. This role supports the company’s mission to provide high-quality outsourcing solutions by ensuring that all reservations and client communications are handled promptly and accurately. The Operations Coordinator helps uphold operational excellence and contributes to overall client satisfaction.
Key Responsibilities
At Goway Travel, we’re more than just a company—we’re a close-knit family that values inclusivity, diversity, and innovation. Here, you won’t just be working with ordinary travel packages. Instead, you’ll have the chance to connect globetrotters with some of the most exciting and unique destinations around the world.
We offer a competitive salary with added support incentives, and we believe in taking care of our team with paid personal days and birthdays off. Plus, we provide ongoing training to help you stay ahead in the industry, and a comprehensive health benefits package to ensure you’re well-supported.
You’ll also have the chance to grow within the company, working with diverse teams in different locations and building a rewarding career with us.
How To Apply
If you want to be part of an innovative and results-oriented team and work alongside supportive and knowledgeable staff, we encourage you to apply to Goway today and help us deliver the world to the Globetrotters in our midst. Let’s grow together. Click Apply Now today!
Location: Manila, Remote
Reporting to: Team Lead - Operations, Manila
Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams.
From there, we have established ourselves as a global influence with offices in Toronto, Vancouver, Los Angeles, Sydney, and Manila. While the travel industry endured major challenges, our strong foundations allowed Goway to forge ahead. We continually innovated, invested in new technology, and challenged the status quo.
Still owned and operated by Bruce, with the support of his leadership board, our mission has always been to help our clients realize their travel dreams. Today, we are an industry-leading, global travel company with over 600 employees. Our team of experts utilizes cutting-edge technology to tailor-make 4 and 5-star travel experiences in over 100 countries around the world.
At Goway Travel, we're not just a company; we're a family of dreamers and doers, inspired by our founder’s incredible journey. He didn't just follow a career path; he followed his heart, and in doing so, he built a company that helps others follow theirs.
If you’re passionate about travel and innovation, we invite you to be a part of our exciting journey!
The Role
The Operations Coordinator role works under INA Prime Solutions, Goway Travel Ltd.'s BPO line of business in Manila. In this role, you will play a crucial part in ensuring seamless travel reservation processes. This role supports the company’s mission to provide high-quality outsourcing solutions by ensuring that all reservations and client communications are handled promptly and accurately. The Operations Coordinator helps uphold operational excellence and contributes to overall client satisfaction.
Key Responsibilities
- Manage reservations daily to ensure they are quickly and accurately confirmed and adjusted as needed with suppliers.
- Work on various confirmations, itineraries, and chaser queues as assigned.
- Ensure documents get sent in a timely manner upon receipt of client information.
- Manage client and supplier communication to ensure accurate responses are received within 24 hours.
- Assist in maintaining a proper electronic filing system of all confirmations and correspondence related to reservations in both the emails and the booking itself.
- Maintain accurate and up-to-date travel records, including itineraries, bookings, and invoices.
- Perform Quality Control to assure that all bookings are confirmed and processed accurately.
- Assist with other ad hoc tasks as needed.
- Experienced in Operations specifically Reservations is preferred.
- At least 1 year of working experience in the related field is required for this position.
- Excellent verbal & written English communication skills
- Strong analytical, problem-solving and interpersonal skills for effective collaboration.
- Strong prioritization skills in order to meet established deadlines
- Intermediate proficiency with Microsoft Word, Excel, and Outlook.
- Proficiency in efficient time management and adept task prioritization
- Ability to conduct internet research with demonstrated computer skills
- Highly detail oriented with an ability to concentrate for an extended period of time.
At Goway Travel, we’re more than just a company—we’re a close-knit family that values inclusivity, diversity, and innovation. Here, you won’t just be working with ordinary travel packages. Instead, you’ll have the chance to connect globetrotters with some of the most exciting and unique destinations around the world.
We offer a competitive salary with added support incentives, and we believe in taking care of our team with paid personal days and birthdays off. Plus, we provide ongoing training to help you stay ahead in the industry, and a comprehensive health benefits package to ensure you’re well-supported.
You’ll also have the chance to grow within the company, working with diverse teams in different locations and building a rewarding career with us.
How To Apply
If you want to be part of an innovative and results-oriented team and work alongside supportive and knowledgeable staff, we encourage you to apply to Goway today and help us deliver the world to the Globetrotters in our midst. Let’s grow together. Click Apply Now today!
- All candidates will be afforded equal opportunity through the recruiting process, but please be advised that only those candidates selected for interviews will be contacted.
Job Type: Full Time
Location: Manila, Remote
Reporting to: Team Lead - Operations, Manila
Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams.
From there, we have established ourselves as a global influence with offices in Toronto, Vancouver, Los Angeles, Sydney, and Manila. While the travel industry endured major challenges, our strong foundations allowed Goway to forge ahead. We continually innovated, invested in new technology, and challenged the status quo.
Still owned and operated by Bruce, with the support of his leadership board, our mission has always been to help our clients realize their travel dreams. Today, we are an industry-leading, global travel company with over 600 employees. Our team of experts utilizes cutting-edge technology to tailor-make 4 and 5-star travel experiences in over 100 countries around the world.
At Goway Travel, we're not just a company; we're a family of dreamers and doers, inspired by our founder’s incredible journey. He didn't just follow a career path; he followed his heart, and in doing so, he built a company that helps others follow theirs.
If you’re passionate about travel and innovation, we invite you to be a part of our exciting journey!
The Role
The Operations Coordinator role works under INA Prime Solutions, Goway Travel Ltd.'s BPO line of business in Manila. In this role, you will play a crucial part in ensuring seamless travel reservation processes. This role supports the company’s mission to provide high-quality outsourcing solutions by ensuring that all reservations and client communications are handled promptly and accurately. The Operations Coordinator helps uphold operational excellence and contributes to overall client satisfaction.
Key Responsibilities
At Goway Travel, we’re more than just a company—we’re a close-knit family that values inclusivity, diversity, and innovation. Here, you won’t just be working with ordinary travel packages. Instead, you’ll have the chance to connect globetrotters with some of the most exciting and unique destinations around the world.
We offer a competitive salary with added support incentives, and we believe in taking care of our team with paid personal days and birthdays off. Plus, we provide ongoing training to help you stay ahead in the industry, and a comprehensive health benefits package to ensure you’re well-supported.
You’ll also have the chance to grow within the company, working with diverse teams in different locations and building a rewarding career with us.
How To Apply
If you want to be part of an innovative and results-oriented team and work alongside supportive and knowledgeable staff, we encourage you to apply to Goway today and help us deliver the world to the Globetrotters in our midst. Let’s grow together. Click Apply Now today!
Location: Manila, Remote
Reporting to: Team Lead - Operations, Manila
Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams.
From there, we have established ourselves as a global influence with offices in Toronto, Vancouver, Los Angeles, Sydney, and Manila. While the travel industry endured major challenges, our strong foundations allowed Goway to forge ahead. We continually innovated, invested in new technology, and challenged the status quo.
Still owned and operated by Bruce, with the support of his leadership board, our mission has always been to help our clients realize their travel dreams. Today, we are an industry-leading, global travel company with over 600 employees. Our team of experts utilizes cutting-edge technology to tailor-make 4 and 5-star travel experiences in over 100 countries around the world.
At Goway Travel, we're not just a company; we're a family of dreamers and doers, inspired by our founder’s incredible journey. He didn't just follow a career path; he followed his heart, and in doing so, he built a company that helps others follow theirs.
If you’re passionate about travel and innovation, we invite you to be a part of our exciting journey!
The Role
The Operations Coordinator role works under INA Prime Solutions, Goway Travel Ltd.'s BPO line of business in Manila. In this role, you will play a crucial part in ensuring seamless travel reservation processes. This role supports the company’s mission to provide high-quality outsourcing solutions by ensuring that all reservations and client communications are handled promptly and accurately. The Operations Coordinator helps uphold operational excellence and contributes to overall client satisfaction.
Key Responsibilities
- Manage reservations daily to ensure they are quickly and accurately confirmed and adjusted as needed with suppliers.
- Work on various confirmations, itineraries, and chaser queues as assigned.
- Ensure documents get sent in a timely manner upon receipt of client information.
- Manage client and supplier communication to ensure accurate responses are received within 24 hours.
- Assist in maintaining a proper electronic filing system of all confirmations and correspondence related to reservations in both the emails and the booking itself.
- Maintain accurate and up-to-date travel records, including itineraries, bookings, and invoices.
- Perform Quality Control to assure that all bookings are confirmed and processed accurately.
- Assist with other ad hoc tasks as needed.
- Experienced in Operations specifically Reservations is preferred.
- At least 1 year of working experience in the related field is required for this position.
- Excellent verbal & written English communication skills
- Strong analytical, problem-solving and interpersonal skills for effective collaboration.
- Strong prioritization skills in order to meet established deadlines
- Intermediate proficiency with Microsoft Word, Excel, and Outlook.
- Proficiency in efficient time management and adept task prioritization
- Ability to conduct internet research with demonstrated computer skills
- Highly detail oriented with an ability to concentrate for an extended period of time.
At Goway Travel, we’re more than just a company—we’re a close-knit family that values inclusivity, diversity, and innovation. Here, you won’t just be working with ordinary travel packages. Instead, you’ll have the chance to connect globetrotters with some of the most exciting and unique destinations around the world.
We offer a competitive salary with added support incentives, and we believe in taking care of our team with paid personal days and birthdays off. Plus, we provide ongoing training to help you stay ahead in the industry, and a comprehensive health benefits package to ensure you’re well-supported.
You’ll also have the chance to grow within the company, working with diverse teams in different locations and building a rewarding career with us.
How To Apply
If you want to be part of an innovative and results-oriented team and work alongside supportive and knowledgeable staff, we encourage you to apply to Goway today and help us deliver the world to the Globetrotters in our midst. Let’s grow together. Click Apply Now today!
- All candidates will be afforded equal opportunity through the recruiting process, but please be advised that only those candidates selected for interviews will be contacted.