Hotel Operations Supervisor

HOTEL OPERATIONS SUPERVISOR @ THE PARK, SILANG CAVITE

Responsibilities

• Supervises operations in housekeeping, front office, and room departments.
• Responsible for the smooth flow of the hotel operations with respect to the duties and responsibilities outlined below and assigned.
• Supervises front desk operations, such as guest check-in and check-out status, monitor hotel’s and room assets inventory, and incoming phone calls.
• Supervises staff members and delegate tasks as necessary.
• Trains the front desk staff with hotel protocols, guest registrations guidelines, and other duties needed with the job.
• Assist the General Manager with creating employee work schedules and other administrative functions.
• Interact with hotel guests to ensure they receive a quality experience. This includes answering inquiries and addressing their concerns or complaints.
• Inspect guest rooms and all other hotel areas for cleanliness and to ensure that every hotel protocol is being followed by the employees and guests.

Qualifications

• College graduate with at least 2 years work experience in operations with any hotel or service-oriented organization.
• Results oriented and able to effectively collaborate with diverse individuals/teams.
• Organized with strong time management.
• Displays initiative, commitment to professional values as well as integrity.
• Willing to be assigned at Silang, Cavite.

HOTEL OPERATIONS SUPERVISOR @ THE PARK, SILANG CAVITE

Responsibilities

• Supervises operations in housekeeping, front office, and room departments.
• Responsible for the smooth flow of the hotel operations with respect to the duties and responsibilities outlined below and assigned.
• Supervises front desk operations, such as guest check-in and check-out status, monitor hotel’s and room assets inventory, and incoming phone calls.
• Supervises staff members and delegate tasks as necessary.
• Trains the front desk staff with hotel protocols, guest registrations guidelines, and other duties needed with the job.
• Assist the General Manager with creating employee work schedules and other administrative functions.
• Interact with hotel guests to ensure they receive a quality experience. This includes answering inquiries and addressing their concerns or complaints.
• Inspect guest rooms and all other hotel areas for cleanliness and to ensure that every hotel protocol is being followed by the employees and guests.

Qualifications

• College graduate with at least 2 years work experience in operations with any hotel or service-oriented organization.
• Results oriented and able to effectively collaborate with diverse individuals/teams.
• Organized with strong time management.
• Displays initiative, commitment to professional values as well as integrity.
• Willing to be assigned at Silang, Cavite.