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About The Company
Our client is a luxury Travel Experience Company (TEC) based in the US. They offer a wide range of travel solutions, including preferred air, hotel, and car contracts, corporate travel policy management, multilingual consultants, and bespoke leisure experiences. They also specialize in event planning, group travel, and incentive programs.
About The Role
The Collections Coordinator is responsible for overseeing commission collections from travel industry partners, generating invoices, tracking outstanding payments, and supporting sales teams. This role requires strong multitasking abilities, keen attention to detail, proficiency in Microsoft applications, and excellent communication skills. Working closely with the accounting team, the ideal candidate must be service-oriented, capable of handling high-pressure situations, and adept at collaborating with diverse personalities.
Responsibilities
9am - 6pm EST
Application Process
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us
Our client is a luxury Travel Experience Company (TEC) based in the US. They offer a wide range of travel solutions, including preferred air, hotel, and car contracts, corporate travel policy management, multilingual consultants, and bespoke leisure experiences. They also specialize in event planning, group travel, and incentive programs.
About The Role
The Collections Coordinator is responsible for overseeing commission collections from travel industry partners, generating invoices, tracking outstanding payments, and supporting sales teams. This role requires strong multitasking abilities, keen attention to detail, proficiency in Microsoft applications, and excellent communication skills. Working closely with the accounting team, the ideal candidate must be service-oriented, capable of handling high-pressure situations, and adept at collaborating with diverse personalities.
Responsibilities
- Track and bill all commissions from vendors in a timely and organized manner.
- Review and track open commissions owed by hotels and/or travel vendors by using Company reports.
- Ensure travel vendor contact list and vendor profiles are accurate and up to date.
- Submit open commissions reports to advisors.
- Responsible for updating invoices due to any cancellations, no-shows as communicated by the advisors and/or vendors.
- Follow company tracking processes to ensure all open commissions are followed through to completion.
- Resolve all travel vendor billing discrepancies by communicating with the appropriate parties.
- Maintain historical records and updated vendor information for tracking purposes.
- Work closely with the AR team to confirm agent communication and electronic postings.
- Contribute to team projects and initiatives as directed by the reporting manager.
- 1-3 years of experience in a similar role
- Experience in Collections is highly desired
- Understanding of accounting systems, tools, and processes to handle invoicing, tracking commissions, and managing financial transactions
- University studies or equivalent experience
- Knowledge of MS Office Suite (i.e., Word, Excel, Outlook)
- High ethical standards and an appropriate professional image
- Top skills required:
- Multitasking: Ability to handle multiple tasks simultaneously, such as collecting information, creating invoices, reaching out to vendors, and supporting sales teams.
- Detail-oriented: Being meticulous and thorough in understanding and inputting information into invoices, following up with vendors, and maintaining accurate records.
- Communication Skills: Proficient in written and verbal communication, especially in English, for interacting with vendors, sales teams, and independent contractors.
- Customer Service: Service-oriented approach in dealing with independent contractors, maintaining professional communication, and managing relationships effectively.
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Lead (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
9am - 6pm EST
Application Process
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us
About The Company
Our client is a luxury Travel Experience Company (TEC) based in the US. They offer a wide range of travel solutions, including preferred air, hotel, and car contracts, corporate travel policy management, multilingual consultants, and bespoke leisure experiences. They also specialize in event planning, group travel, and incentive programs.
About The Role
The Collections Coordinator is responsible for overseeing commission collections from travel industry partners, generating invoices, tracking outstanding payments, and supporting sales teams. This role requires strong multitasking abilities, keen attention to detail, proficiency in Microsoft applications, and excellent communication skills. Working closely with the accounting team, the ideal candidate must be service-oriented, capable of handling high-pressure situations, and adept at collaborating with diverse personalities.
Responsibilities
9am - 6pm EST
Application Process
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us
Our client is a luxury Travel Experience Company (TEC) based in the US. They offer a wide range of travel solutions, including preferred air, hotel, and car contracts, corporate travel policy management, multilingual consultants, and bespoke leisure experiences. They also specialize in event planning, group travel, and incentive programs.
About The Role
The Collections Coordinator is responsible for overseeing commission collections from travel industry partners, generating invoices, tracking outstanding payments, and supporting sales teams. This role requires strong multitasking abilities, keen attention to detail, proficiency in Microsoft applications, and excellent communication skills. Working closely with the accounting team, the ideal candidate must be service-oriented, capable of handling high-pressure situations, and adept at collaborating with diverse personalities.
Responsibilities
- Track and bill all commissions from vendors in a timely and organized manner.
- Review and track open commissions owed by hotels and/or travel vendors by using Company reports.
- Ensure travel vendor contact list and vendor profiles are accurate and up to date.
- Submit open commissions reports to advisors.
- Responsible for updating invoices due to any cancellations, no-shows as communicated by the advisors and/or vendors.
- Follow company tracking processes to ensure all open commissions are followed through to completion.
- Resolve all travel vendor billing discrepancies by communicating with the appropriate parties.
- Maintain historical records and updated vendor information for tracking purposes.
- Work closely with the AR team to confirm agent communication and electronic postings.
- Contribute to team projects and initiatives as directed by the reporting manager.
- 1-3 years of experience in a similar role
- Experience in Collections is highly desired
- Understanding of accounting systems, tools, and processes to handle invoicing, tracking commissions, and managing financial transactions
- University studies or equivalent experience
- Knowledge of MS Office Suite (i.e., Word, Excel, Outlook)
- High ethical standards and an appropriate professional image
- Top skills required:
- Multitasking: Ability to handle multiple tasks simultaneously, such as collecting information, creating invoices, reaching out to vendors, and supporting sales teams.
- Detail-oriented: Being meticulous and thorough in understanding and inputting information into invoices, following up with vendors, and maintaining accurate records.
- Communication Skills: Proficient in written and verbal communication, especially in English, for interacting with vendors, sales teams, and independent contractors.
- Customer Service: Service-oriented approach in dealing with independent contractors, maintaining professional communication, and managing relationships effectively.
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Lead (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
9am - 6pm EST
Application Process
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us