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Collections/Accounts Receivable Specialist

Salary undisclosed

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Accounts Receivable Specialist

Rate: ₱30,000 - ₱32,400 Package

Overview

We are looking for a self-driven and competent AR Specialist to join our team! This position requires strong organizational skills, with the ability to prioritize and meet deadlines. The candidate will be detail-oriented and accurate, display strong verbal and written communication skills, and work well in a fast-paced environment. As a member of the team, you will report to the Accounts Receivable Supervisor & Manager.

The candidate will receive plenty of training to meet the required responsibilities. The candidate will need to work from 8:00PM to 5:00AM, Tuesday through Saturday (subject to change) and follow the U. S. holiday schedule while still receiving compensation for Philippine holidays.

Job duties include, but are not limited to:

  • Complete a daily call count of at least 35 a day.
  • Contact customers and discuss their overdue payments.
  • Handling inbound calls.
  • Monitor unpaid accounts daily.
  • Identify outstanding accounts receivables for follow up via email and paper mail.
  • Investigate historical data for debts and bills to determine payment patterns.
  • Take actions to encourage timely payments, up to and including outside collections.
  • Process payments and refunds (via credit cards, ACH, paper checks, flooring)
  • Resolve billing issues and customer inquiries.
  • Resolve customer credit issues (NSF checks, changed ACH information)
  • Contact clients via email and voice call to discuss their overdue payments and build relationships.
  • Update account status records in accounting and customer management system
  • Prepare and present reports on collection activities and progress.

Candidates must meet the following requirements:

  • Proven experience as a Collection Specialist or similar role.
  • Strong English-speaking skills.
  • Excellent knowledge of billing procedures.
  • Knowledge of various collection techniques.
  • Working knowledge of Google applications and Net Suite is a plus.
  • Comfortable working with targets and meeting deadlines.
  • Problem-solving and critical-thinking skills.
  • College graduate.
  • Accounting Experience is a plus.

Accounts Receivable Specialist

Rate: ₱30,000 - ₱32,400 Package

Overview

We are looking for a self-driven and competent AR Specialist to join our team! This position requires strong organizational skills, with the ability to prioritize and meet deadlines. The candidate will be detail-oriented and accurate, display strong verbal and written communication skills, and work well in a fast-paced environment. As a member of the team, you will report to the Accounts Receivable Supervisor & Manager.

The candidate will receive plenty of training to meet the required responsibilities. The candidate will need to work from 8:00PM to 5:00AM, Tuesday through Saturday (subject to change) and follow the U. S. holiday schedule while still receiving compensation for Philippine holidays.

Job duties include, but are not limited to:

  • Complete a daily call count of at least 35 a day.
  • Contact customers and discuss their overdue payments.
  • Handling inbound calls.
  • Monitor unpaid accounts daily.
  • Identify outstanding accounts receivables for follow up via email and paper mail.
  • Investigate historical data for debts and bills to determine payment patterns.
  • Take actions to encourage timely payments, up to and including outside collections.
  • Process payments and refunds (via credit cards, ACH, paper checks, flooring)
  • Resolve billing issues and customer inquiries.
  • Resolve customer credit issues (NSF checks, changed ACH information)
  • Contact clients via email and voice call to discuss their overdue payments and build relationships.
  • Update account status records in accounting and customer management system
  • Prepare and present reports on collection activities and progress.

Candidates must meet the following requirements:

  • Proven experience as a Collection Specialist or similar role.
  • Strong English-speaking skills.
  • Excellent knowledge of billing procedures.
  • Knowledge of various collection techniques.
  • Working knowledge of Google applications and Net Suite is a plus.
  • Comfortable working with targets and meeting deadlines.
  • Problem-solving and critical-thinking skills.
  • College graduate.
  • Accounting Experience is a plus.