Simplifying Australian Home Loans
Our client is a trusted name in the Australian mortgage industry, specializing in streamlining loan processes for homebuyers and property investors. By leveraging advanced technology and customer-focused solutions, they ensure a seamless and efficient mortgage experience for clients and stakeholders alike.
Job Description
As a Loan Administrator, you will manage loan applications, update client records, and liaise with lenders, brokers, and stakeholders to ensure smooth loan processing. Your role is key in ensuring compliance, accuracy, and efficiency in handling mortgage applications.
Job Overview:
Employment type: Full-time
Shift: Day Shift
Work setup: Hybrid, Ortigas
Salary: PHP 32,000 - PHP 35,000
Perks: Day 1 HMO, Above-market salary, Global exposure
Exciting Perks Await!
- Day 1 HMO coverage with a free dependent
- Competitive Package
- Hybrid work arrangement
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks).
- Day shift schedule
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
- 24/7 free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- At least 1 year of experience in Australian mortgage processes and credit.
- ApplyOnline experience required.
- Strong attention to detail and ability to follow complex loan structures.
- Understanding of secure data handling protocols with personal data.
- Excellent English communication skills (both written and verbal).
- Customer service experience with a focus on client support.
- Proficiency in Microsoft Office, Google Drive, email, calendar, and PDF tools.
- Strong IT competency to learn and adapt to ApplyOnline and loan systems.
- Ability to identify and suggest process improvements for greater efficiency.
Your Daily Tasks
Loan Processing & System Updates:
- Update core loan processing systems, including Broker Platform, AOL, and Simpology.
- Maintain CRM (HubSpot) for accurate tracking of client data.
- Ensure compliance with data security and privacy protocols.
Client & Lender Communication:
- Provide clients with progress updates at least every two days.
- Communicate with lenders via portals, phone, and email to provide documentation, check rates, and clarify eligibility.
- Refer any credit-critical issues to the Mortgage Choice Franchisee/Manager.
- Keep managers informed on all activity and loan progress.
Document Management & Coordination:
- Prepare client documents and ensure compliance with Google Drive, Vault, and other systems.
- Coordinate with stakeholders such as solicitors, conveyancers, and real estate agents.
- Identify and suggest process improvements to enhance efficiency.
Prohibited Activities:
- Providing financial advice to clients.
- Conducting end-to-end financial analysis or lender solution assessments (only under broker instruction).
Who Are We?
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact.
Apply now and be part of the #EmaptaEra!
Simplifying Australian Home Loans
Our client is a trusted name in the Australian mortgage industry, specializing in streamlining loan processes for homebuyers and property investors. By leveraging advanced technology and customer-focused solutions, they ensure a seamless and efficient mortgage experience for clients and stakeholders alike.
Job Description
As a Loan Administrator, you will manage loan applications, update client records, and liaise with lenders, brokers, and stakeholders to ensure smooth loan processing. Your role is key in ensuring compliance, accuracy, and efficiency in handling mortgage applications.
Job Overview:
Employment type: Full-time
Shift: Day Shift
Work setup: Hybrid, Ortigas
Salary: PHP 32,000 - PHP 35,000
Perks: Day 1 HMO, Above-market salary, Global exposure
Exciting Perks Await!
- Day 1 HMO coverage with a free dependent
- Competitive Package
- Hybrid work arrangement
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks).
- Day shift schedule
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
- 24/7 free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- At least 1 year of experience in Australian mortgage processes and credit.
- ApplyOnline experience required.
- Strong attention to detail and ability to follow complex loan structures.
- Understanding of secure data handling protocols with personal data.
- Excellent English communication skills (both written and verbal).
- Customer service experience with a focus on client support.
- Proficiency in Microsoft Office, Google Drive, email, calendar, and PDF tools.
- Strong IT competency to learn and adapt to ApplyOnline and loan systems.
- Ability to identify and suggest process improvements for greater efficiency.
Your Daily Tasks
Loan Processing & System Updates:
- Update core loan processing systems, including Broker Platform, AOL, and Simpology.
- Maintain CRM (HubSpot) for accurate tracking of client data.
- Ensure compliance with data security and privacy protocols.
Client & Lender Communication:
- Provide clients with progress updates at least every two days.
- Communicate with lenders via portals, phone, and email to provide documentation, check rates, and clarify eligibility.
- Refer any credit-critical issues to the Mortgage Choice Franchisee/Manager.
- Keep managers informed on all activity and loan progress.
Document Management & Coordination:
- Prepare client documents and ensure compliance with Google Drive, Vault, and other systems.
- Coordinate with stakeholders such as solicitors, conveyancers, and real estate agents.
- Identify and suggest process improvements to enhance efficiency.
Prohibited Activities:
- Providing financial advice to clients.
- Conducting end-to-end financial analysis or lender solution assessments (only under broker instruction).
Who Are We?
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact.
Apply now and be part of the #EmaptaEra!