Intake Specialist
Hiring post: Intake Specialist
Hours: 8.5 hours (including breaks)
Shift: 12 AM to 8:30 AM PH TIME (client is in PST), 40 hours per week including 8 hours on a weekend
Rate: P30,000.00
Key Responsibilities
- Answer calls and emails from clients
- Interview clients to gather case details and see eligibility for legal representation
- Evaluate if cases fit the firm's expertise
- Keep detailed records in the system (FileVine)
- Coordinate client and legal staff appointments
- Update clients on their cases and answer inquiries
- Protect client confidentiality and data
Qualifications
- Strong verbal and written communication with virtually no accent (accent-neutral)
- Prior exposure to PI cases is required
- Bilingual skills (Spanish) preferred but not mandatory
- Must be adaptable to flexible scheduling to adjust on the firm's needs
- Confident and has the ability to handle high-pressure situations with poise while maintaining professionalism
Hiring post: Intake Specialist
Hours: 8.5 hours (including breaks)
Shift: 12 AM to 8:30 AM PH TIME (client is in PST), 40 hours per week including 8 hours on a weekend
Rate: P30,000.00
Key Responsibilities
- Answer calls and emails from clients
- Interview clients to gather case details and see eligibility for legal representation
- Evaluate if cases fit the firm's expertise
- Keep detailed records in the system (FileVine)
- Coordinate client and legal staff appointments
- Update clients on their cases and answer inquiries
- Protect client confidentiality and data
Qualifications
- Strong verbal and written communication with virtually no accent (accent-neutral)
- Prior exposure to PI cases is required
- Bilingual skills (Spanish) preferred but not mandatory
- Must be adaptable to flexible scheduling to adjust on the firm's needs
- Confident and has the ability to handle high-pressure situations with poise while maintaining professionalism