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Collection Clerk

Salary undisclosed

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Education

High school diploma or equivalent (required).

Experience

Previous experience in collections, customer service, or finance is an advantage.

Familiarity with accounts receivable, billing, and payment processes.

Skills

Communication: Strong verbal and written communication skills to interact with clients and customers regarding overdue payments.

Attention to Detail: Ability to accurately process and track payments and accounts.

Negotiation Skills: Effectively negotiating payment terms and resolving disputes.

Organization: Ability to manage multiple accounts and payment schedules efficiently.

Time Management: Managing follow-ups and deadlines to ensure timely collections.

Problem-Solving: Addressing payment issues or discrepancies and finding solutions.

Patience and persistence when dealing with difficult customers or clients.

Strong interpersonal skills, especially in stressful situations.

Ability to maintain professionalism and confidentiality in handling sensitive financial information.
Education

High school diploma or equivalent (required).

Experience

Previous experience in collections, customer service, or finance is an advantage.

Familiarity with accounts receivable, billing, and payment processes.

Skills

Communication: Strong verbal and written communication skills to interact with clients and customers regarding overdue payments.

Attention to Detail: Ability to accurately process and track payments and accounts.

Negotiation Skills: Effectively negotiating payment terms and resolving disputes.

Organization: Ability to manage multiple accounts and payment schedules efficiently.

Time Management: Managing follow-ups and deadlines to ensure timely collections.

Problem-Solving: Addressing payment issues or discrepancies and finding solutions.

Patience and persistence when dealing with difficult customers or clients.

Strong interpersonal skills, especially in stressful situations.

Ability to maintain professionalism and confidentiality in handling sensitive financial information.