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Key Competencies:
Leadership:
- Communicates in a compelling and inspired vision or sense of purpose that inspires and motivates others.
- Creates a climate in which people want to do their best.
- Provides challenging and stretching tasks and assignments.
- Deals with employee issues firmly and in a timely manner.
- Holds frequent development discussions and provides current, direct, complete, and “actionable” feedback.
- Readily accepts personal responsibility.
- Takes unpopular stands if necessary.
Execution:
- Demonstrated ability to organize people, processes and/or activities to get things done.
- Orchestrates multiple activities at once to accomplish a goal.
- Uses resources effectively and efficiently.
- Pursues everything with energy, drive, and a need to finish.
- Anticipates and adjusts for problems and roadblocks.
- Monitors process, progress, and results against client & Harte Hanks’ goals.
- Drives positive results to meet/exceed client expectations.
Job Knowledge:
- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Knowledgeable in current and potential policies, practices, trends, and information affecting her/his client’s business, industry, and competitors.
- Personally committed to and actively works to continuously improve herself/himself.
- Demonstrates ability to learn and incorporate new skills and knowledge.
Judgement & Decision Making:
- Has good judgment about which ideas and suggestions will work.
- Deals with concepts and complexity comfortably.
- Can discuss multiple aspects and impacts of issues and project them into the future.
- Can think globally.
- Uses rigorous logic and methods to solve difficult problems with effective solutions.
- Skilled at critical thinking; looks beyond the obvious and doesn’t stop at the first answers.
- Can decide and act without having the total picture.
- Can comfortably manage risk and uncertainly.
- Makes timely decisions when needed, sometimes with incomplete information and under tight deadlines and pressure.
- Most of her/his solutions and suggestions turn out to be correct and accurate when judged over time.
Interpersonal Skills:
- Relates well to all kinds of people, up, down, and sideways, inside and outside the organization, including clients and business partners.
- Builds appropriate rapport and establishes and maintains constructive and effective relationships.
- Can negotiate skillfully in tough situations with both internal and external individuals and groups.
- Can quickly find common ground and solve problems for the good of all.
- Encourages collaboration and blends people into teams when needed.
Personal Skills:
- Is sensitive to changing personal demands and requirements and changes accordingly.
- Picks up on the need to change personal, interpersonal, and managerial behavior quickly.
- Watches how others react to her/his attempts to influence and adjusts as needed.
- Seeks feedback.
- Remains cool under pressure and can be counted to hold things together during tough times.
- Maneuvers through complex political situations effectively and quietly.
- Effective in a variety of formal settings i.e., one-on-one, small and large groups, with peers, direct reports, and bosses.
- Can write clearly and succinctly in a variety of communications and settings.
Key Competencies:
Leadership:
- Communicates in a compelling and inspired vision or sense of purpose that inspires and motivates others.
- Creates a climate in which people want to do their best.
- Provides challenging and stretching tasks and assignments.
- Deals with employee issues firmly and in a timely manner.
- Holds frequent development discussions and provides current, direct, complete, and “actionable” feedback.
- Readily accepts personal responsibility.
- Takes unpopular stands if necessary.
Execution:
- Demonstrated ability to organize people, processes and/or activities to get things done.
- Orchestrates multiple activities at once to accomplish a goal.
- Uses resources effectively and efficiently.
- Pursues everything with energy, drive, and a need to finish.
- Anticipates and adjusts for problems and roadblocks.
- Monitors process, progress, and results against client & Harte Hanks’ goals.
- Drives positive results to meet/exceed client expectations.
Job Knowledge:
- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Knowledgeable in current and potential policies, practices, trends, and information affecting her/his client’s business, industry, and competitors.
- Personally committed to and actively works to continuously improve herself/himself.
- Demonstrates ability to learn and incorporate new skills and knowledge.
Judgement & Decision Making:
- Has good judgment about which ideas and suggestions will work.
- Deals with concepts and complexity comfortably.
- Can discuss multiple aspects and impacts of issues and project them into the future.
- Can think globally.
- Uses rigorous logic and methods to solve difficult problems with effective solutions.
- Skilled at critical thinking; looks beyond the obvious and doesn’t stop at the first answers.
- Can decide and act without having the total picture.
- Can comfortably manage risk and uncertainly.
- Makes timely decisions when needed, sometimes with incomplete information and under tight deadlines and pressure.
- Most of her/his solutions and suggestions turn out to be correct and accurate when judged over time.
Interpersonal Skills:
- Relates well to all kinds of people, up, down, and sideways, inside and outside the organization, including clients and business partners.
- Builds appropriate rapport and establishes and maintains constructive and effective relationships.
- Can negotiate skillfully in tough situations with both internal and external individuals and groups.
- Can quickly find common ground and solve problems for the good of all.
- Encourages collaboration and blends people into teams when needed.
Personal Skills:
- Is sensitive to changing personal demands and requirements and changes accordingly.
- Picks up on the need to change personal, interpersonal, and managerial behavior quickly.
- Watches how others react to her/his attempts to influence and adjusts as needed.
- Seeks feedback.
- Remains cool under pressure and can be counted to hold things together during tough times.
- Maneuvers through complex political situations effectively and quietly.
- Effective in a variety of formal settings i.e., one-on-one, small and large groups, with peers, direct reports, and bosses.
- Can write clearly and succinctly in a variety of communications and settings.